Account Manager

Summary

Join Fetch Rewards as an Account Manager and cultivate strong relationships with mid-market clients. You will be responsible for preparing materials for quarterly business reviews, ensuring partners have access to data and reporting, and guiding partners to valuable Fetch offerings. This full-time role can be performed remotely in the US or from one of our US offices. You will work closely with senior team members and other departments to optimize partner costs and ensure special offers meet partner objectives. The ideal candidate has 5+ years of client-facing sales/account management experience in digital media and proficiency with Salesforce and Excel. Fetch offers a competitive compensation package, including a base salary, commission, equity, and comprehensive benefits.

Requirements

• 5+ years of client-facing sales/account management experience within digital media
• Some vertical expertise in the mid-market space, targeting relevant stakeholders such as senior-level marketing, media, and executive contacts
• Proficiency with Salesforce and Excel

Responsibilities

• Contribute to engagements with key partners, and ensure the continuing health and productivity of our valued relationships
• Prepare materials for quarterly business reviews and other key partner touchpoints in a manner that continuously improves the relationship between Fetch and partners
• Attend some of these meetings to support your professional development
• Help ensure partners have regular access to data and reporting to optimize Fetch's share of partner budgets
• Help increase partners' spend while reducing churn
• Develop an understanding of Fetch strategy, within and outside of Sales, including marketing, tech, product, and design
• Guide your partner to valuable Fetch offerings that drive both businesses’ forward
• Strategically communicate to your partners how impactful the continuation of the partnership will be in powering their brand
• Work closely with senior members of the team, along with implementation and analytics, insights, and measurement teams to maintain rightsized cost for partners
• Engage with implementation coordinators (Onboarding) to ensure that Special Offers are likely to achieve partner objectives

Preferred Qualifications

• Meeting expectations around goals, including revenue, year-over-year revenue growth, contract fulfillment, brand activations, and more
• Solid and developing understanding of marketing budget and allocation for key accounts
• Knowledge and understanding of Fetch products and strategies positively impact partner relationships, including clubs and marketing communications
• Understanding the importance of creative sales and solutions, leveraging your knowledge to achieve your partners objectives

Benefits

• Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth
• 401k Match: Dollar-for-dollar match up to 4%
• Benefits for humans and pets : We offer comprehensive medical, dental and vision plans for everyone including your pets
• Continuing Education : Fetch provides ten thousand per year in education reimbursement
• Employee Resource Groups : Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership
• Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break
• Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule
• Calvin Care Cash : Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
• Flexible Work Environment : Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home