Account Manager

Summary

Join our team as a passionate and detail-oriented team player committed to our partners' success. You will be responsible for connecting and integrating new solutions with current partners, onboarding PSP companies, scaling and increasing capacity of current solutions, and managing a risk register. You will maintain a dashboard for merchant accounts, revise financial conditions, handle partner requests, solve problems with delays or debts, and update information with partners. This role requires a minimum of 3 years of experience in a similar role at a payment service provider company, a strong understanding of payment processing and risk management, and exceptional communication skills. We offer career prospects, competitive compensation, professional development opportunities, private health insurance, paid time off, and team-building events.

Requirements

• Minimum of 3 years of experience as an account manager, onboarding specialist, or in a similar role at payment service provider companies
• Strong understanding of payment processing, financial conditions, and risk management
• Exceptional communication and interpersonal skills
• Proficiency in using dashboards and analytical tools
• Problem-solving mindset with the ability to manage multiple priorities effectively
• Fluent in English and knowledge of russian

Responsibilities

• Connecting and integrating new solutions with current partners
• Onboarding of PSP companies to receive processing channels with new partners brought by business development managers to connect
• Scaling and increasing capacity by current solutions
• Creating and managing a risk register for current partners
• Maintaining a dashboard for all merchant accounts in the context of partners
• Revision of financial conditions (processing rates, settlements, rolling reserve and deposits)
• Handle any requests from partners on our merchant accounts (compliance, IPS, acquirers, etc.)
• Solving problems with delays in settlements or debts of current partners
• Update of information with partners (volume limits, transactional software, etc.)

Benefits

• An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market!
• Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us
• Work with coworkers who are passionate about their business
• Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews
• The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees
• Private health insurance coverage
• 20 days of vacation time; Bank holidays; Sick leaves; Additional birthday day off
• Team building events and corporate parties