Account Manager

Summary

Join Bridge, a top-rated technology company, as an Account Manager to achieve revenue, profit, and market share growth objectives. You will be responsible for defending and growing existing accounts, strengthening customer loyalty, and serving as the key client contact. Responsibilities include developing and executing sales strategies, meeting sales goals, handling client issues, negotiating contracts, and maintaining accurate data in Salesforce. The ideal candidate possesses 2+ years of SaaS sales experience, a strong understanding of the Learning and Performance industry, and excellent communication skills. Bridge offers a commission-based compensation structure along with comprehensive health benefits, including medical, dental, vision, HSA, FSA, short-term and long-term disability, and life insurance. Additional benefits include a 401(k) plan and pet insurance.

Requirements

• 2+ years of experience in SaaS sales
• Strong understanding of the Learning and Performance industry business objectives and challenges
• Excellent virtual and in-person communication and presentation skills
• Ability to build and maintain relationships
• Prospecting and qualification skills
• Excellent time management skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills, both in-person and virtual

Responsibilities

• Defend existing accounts
• Grow existing accounts
• Strengthen customer loyalty
• Research and identify evolving business needs and changes for your account list
• Proactive communication with customer to meet their needs and grow your business with them
• Develop and execute a sales strategy to retain and grow your customers
• Meet and exceed sales goals
• Prepared to handle client issues and concerns promptly
• Skilled at negotiating contracts and closing deals
• Develop and update account plans quarterly
• Build and maintain relationships with multiple key decision-makers at target accounts
• Serve as the liaison between customers and internal teams
• Continuously educate themselves on the Bridge features, benefits, and unique selling points of the products and or services
• Maintain accurate and timely customer, pipeline, and forecast data in Salesforce
• Report out weekly to sales management on project, business and relationship status
• Partner with a Sales Executive partner to receive accounts into your care and growth

Preferred Qualifications

• 3+ years full cycle outside sales experience or similar, preferably with an understanding of people management needs
• Experience managing and growing accounts of $50K+
• Met or exceeded sales targets in a previous role
• Experience with Salesforce CRM
• Experience with account management strategy and tools

Benefits

• Commission based on your target achievements
• In addition to vacation benefits, you will be eligible upon your date of hire to participate in our health benefits program which includes medical, dental, and vision insurance, HSA and FSA plans as well as short-term and long-term disability and company paid life insurance
• We even offer pet insurance!
• Additionally, you will be eligible to participate in our 401(k) plan