Account Manager

Summary

Join Wellhub's Global Sales and Operations team in São Paulo as an Account Manager! Support the Senior Manager in developing strategies for lead generation, optimizing sales processes, and enhancing partner experience. Collaborate with cross-functional teams to ensure seamless onboarding, improve conversion rates, and drive business growth. This role requires experience in contract negotiation, deal closing, CRM tools, and fluency in English. Wellhub offers a flexible work environment, comprehensive benefits, and opportunities for career growth. The ideal candidate is sales-oriented, analytical, and possesses strong communication and collaboration skills. Apply today and contribute to Wellhub's mission of making every company a wellness company!

Requirements

• Reside in São Paulo
• Availability to go to the office at least once a month (our office is located in Berrini)
• Fluency in English is mandatory; Spanish is a plus
• CRM experience is mandatory; familiarity with Salesforce and Zendesk is a plus
• Previous experience in contract negotiation and deal closing is mandatory
• Strong adaptability and resilience to thrive in a dynamic environment
• Hunter mindset: proactive, driven to make things happen, and eager to close deals
• Sales oriented: focused on hitting targets and delivering strong sales results
• Customer Experience: provide an understanding of the sales process and strategies to onboard new partners, understanding our partner's pain and how we can deal with objections
• Sales Experience: convert prospects effectively through the sales funnel
• Analytical & Problem-Solving Skills: identify improvements to optimize sales and partner experience
• Communication & Collaboration: support seamless collaboration across internal teams like Technology, Operations, and Marketing
• Stakeholder Management: ensure smooth coordination with prospects and internal teams to secure deals
• CRM & Automation Tool Experience: essential for managing leads and tracking performance
• Data Analysis Skills: help identify trends and evaluate campaign effectiveness for continuous improvement

Responsibilities

• Support the Partner Sales Automation Senior Manager to develop strategies to increase inbound and outbound lead flow
• Push for the right commercials to send to prospects to bring new partners to the network
• Collaborate with other executives to optimize sales processes and maximize lead conversion rates
• Collaborate with cross-functional teams to ensure consistency across all channels and campaigns
• Ensure optimal Partner Experience for new signed partners by helping them launch smoothly
• Work with Customer Success and Customer Experience teams to resolve problems that partners have. This will include designing the right processes to set us up for success
• Track and report on key metrics to ensure continuous improvement and success
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development
• An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space. Our value-based culture of trust, flexibility, and integrity makes this possible every day