Account Manager

Summary

Join iPromo, a Top 100 distributor, as an Account Manager to contribute to the company's continued growth. iPromo has been recognized on the Inc. 5000 Fastest Growing Companies list for three consecutive years (2021-2023) and as one of the top 50 best places to work in the industry in 2022. This role offers the opportunity to work remotely for the right candidate. You will help companies scale and brand their businesses using promotional products and apparel. The company provides the tools and systems necessary to succeed. If you have relevant experience and share iPromo's values, apply now.

Requirements

• Bachelor’s degree
• 3 years of Business Development, Lead Generation, or Account Management experience
• Promotional Industry experience is required
• Proficient in the use of Microsoft Software applications such as Outlook, Word, Excel and PowerPoint
• Above-average 10 key and typing skills
• Effective problem-solving capabilities
• Ability to communicate clearly and concisely in both oral and written form
• Ability to work well under pressure, on multiple projects and meet deadlines
• Minimum of i3, 8GB Ram, Own Device (not shared)
• Minimum of 30mbps internet wired speed
• Conducive and quiet WFH set up

Responsibilities

• B2B Sales - Help companies scale and brand their business through promotional products, apparel and showcase their brand through online stores
• Sales Development prospecting leads
• Outreach effort to prospect warm leads for reactivation
• Reactivate dormant and disengaged customers
• Act as subject matter expert on product offerings/solutions
• Utilize multiple contact channel strategies such as outbound calls and email communication
• Follow KPI and activity-based metrics to build your pipeline
• Develop and manage customer relations for your client accounts
• Prospect within your clients business to find other verticals for business
• Prospect outside your book of business to potential clients
• Research product and provide recommendations; provide virtual samples; physical samples
• Prepare quotes for customer orders
• Receive client’s artwork and pass along to Designer
• Enter sales orders via Salesforce
• Coordinate the client’s review and approval of proofs
• Coordinate sales order with Account Coordinators
• Participate in client presentations
• Communicate extensively with clients keeping them updated on orders & shipping information
• Other selling duties as assigned, based on business requirements

Benefits

• Remote, Mon-Fri, Fixed weekend off; CST coverage / US Time zone
• Base hourly rate plus unlimited percentage commission and quarterly incentives