Account Manager

Summary

Join iPromo, a Top 100 distributor on the Inc. 5000 Fastest Growing Companies list for three years running, as an Account Manager to help further grow the company. This remote position offers a base hourly rate plus unlimited commission and quarterly incentives. You will be responsible for B2B sales, developing and managing customer relations, and prospecting new clients. The ideal candidate will have a Bachelor's degree, 3 years of relevant experience in the promotional industry, and proficiency in Microsoft Office Suite. A conducive and quiet work-from-home setup with reliable internet is required. iPromo offers a remote work environment with a fixed weekend off.

Requirements

• Bachelor’s degree
• 3 years of Business Development, Lead Generation, or Account Management experience
• Promotional Industry experience is required
• Proficient in the use of Microsoft Software applications such as Outlook, Word, Excel and PowerPoint
• Above-average 10 key and typing skills
• Effective problem-solving capabilities
• Ability to communicate clearly and concisely in both oral and written form
• Ability to work well under pressure, on multiple projects and meet deadlines
• Minimum of i3, 8GB Ram, Own Device (not shared)
• Minimum of 30mbps internet wired speed
• Conducive and quiet WFH set up
• Remote, Mon-Fri, Fixed weekend off; CST coverage / US Time zone

Responsibilities

• B2B Sales - Help companies scale and brand their business through promotional products, apparel and showcase their brand through online stores
• Sales Development prospecting leads
• Outreach effort to prospect warm leads for reactivation
• Reactivate dormant and disengaged customers
• Act as subject matter expert on product offerings/solutions
• Utilize multiple contact channel strategies such as outbound calls and email communication
• Follow KPI and activity-based metrics to build your pipeline
• Develop and manage customer relations for your client accounts
• Prospect within your clients business to find other verticals for business
• Prospect outside your book of business to potential clients
• Research product and provide recommendations; provide virtual samples; physical samples
• Prepare quotes for customer orders
• Receive client’s artwork and pass along to Designer
• Enter sales orders via Salesforce
• Coordinate the client’s review and approval of proofs
• Coordinate sales order with Account Coordinators
• Participate in client presentations
• Communicate extensively with clients keeping them updated on orders & shipping information
• Other selling duties as assigned, based on business requirements

Benefits

Base hourly rate plus unlimited percentage commission and quarterly incentives