Account Manager

Summary

Join Tellent as an Account Manager and drive company growth by delivering value to clients and achieving ambitious revenue goals. You will manage a portfolio of accounts, focusing on upselling, cross-selling, and negotiating renewals. Building strong client relationships and collaborating with cross-functional teams is crucial. Your responsibilities include identifying and capitalizing on commercial opportunities, maximizing customer value, and guiding customers through pricing model transitions. This role requires a proactive, customer-focused approach and strong analytical, communication, and negotiation skills. Within a year, you will be a key contributor to Tellent's growth, with a proven track record in revenue generation and client retention.

Requirements

• +4 years of experience in Account Management in SaaS
• Proven track record of consistent quota attainment
• Proven ability to run an organized and effective sales process, prioritizing tasks and managing the sales funnel
• A track record of managing portfolios, driving renewals, and achieving revenue goals
• Strong analytical, communication, and negotiation skills
• A proactive, collaborative attitude in fast-paced environments
• A team player attitude and a curiosity-driven mindset
• Top-notch presentation and interpersonal skills, with an ability to build relationships
• Competitive drive to grow your market while upholding a high level of integrity
• Native-level in German with strong English communication skills (company language is English)

Responsibilities

• Manage your portfolio and parts of our tech-touch customers by driving upselling, cross-selling, pricing migrations, and renewals
• Identify and act on commercial opportunities from leads and proactive outreach
• Build strong relationships to ensure long-term client success and satisfaction
• Collaborate with CSMs and provide insights to improve Tellent’s offerings

Preferred Qualifications

• Familiarity with sales and customer success tools and platforms(eg Hubspot CRM, Planhat)
• Experience in developing and implementing data-driven strategies to determine customer approaches
• Experience in selling a suite or multi-product offering is a plus

Benefits

• ���1,500 annual training budget plus internal training
• 28 paid holiday days + 2 additional days to relax in 2025
• Work from anywhere for 4 weeks/year
• Apple MacBook and tools
• ���400 travel budget to visit your colleagues in Poland or France
• ���200 Home Office budget