jetfuel.agency is hiring a
Account Manager, Remote - Canada
Summary
The job is for an Account Manager at jetfuel.agency, a digital marketing agency specializing in e-commerce clients over $5M in size. The Account Manager will own day-to-day client relationships, manage high-profile accounts, lead a team, and communicate effectively with both the agency and clients.
Responsibilities
- Own day-to-day client relationships
- Direct project execution for assigned accounts
- Manage a team of one or more Coordinators, helping them develop their skills
- Serve as head of communications and main point of contact for all assigned accounts
- Effectively communicate, prioritize and strategize between all parties
- Have a strong understanding of the brand's industry, culture, voice, and competition
- Establish project plans and timely execution for all deliverables
- Review and provide feedback on all deliverables
- Cultivate strong relationships with clients and internal agency team members and partners
- Continually look for areas to grow and innovate on accounts
- Act as a mentor and help manage the team
- Problem-solve and innovate for issues and challenges not yet explored, attempted or accomplished
- Share learnings, best practices and innovative wins across the organization
- Pioneer team efficiency and effectiveness, such as new processes or revamping current ones, tech and software
- Ensure KPIs are being met by having a strong pulse on performance and pacing
- Consult, educate and negotiate with clients and agency partners
- Present recommendations/ideas to client and internal team
- Educate client team on the latest trends, best practices, technological advancements
This job is filled or no longer available
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