Account Manager

Summary

Join OLIVER, a leading creative services agency, as an Account Manager and play a pivotal role in managing and growing key client accounts. This 6-month freelance position, based remotely in India, requires a minimum of 3 years of experience in account management, with a proven track record of managing global clients and campaigns. You will be the primary point of contact for clients, collaborating with internal teams to deliver exceptional service and manage project finances. The ideal candidate possesses strong client engagement skills, meticulous attention to detail, and a passion for AI and new technologies. You will be responsible for ensuring timely billing and reporting, working with the studio to manage project timelines, and contributing to the agency's overall success. This role offers the opportunity to work with UK brands across diverse projects, from social media content to video production and digital assets.

Requirements

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
• Demonstrable account management experience of minimum 3+ yrs and a proven track record of managing global clients and campaigns
• The ability to effectively and proactively manage account finances and invoicing
• Highly creative with the ability to generate ideas and practically contribute to the design studio output
• Proficient in Microsoft Office , excel and other related software
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service
• Passion for and inquisitive about AI and new technologies

Responsibilities

• Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner
• Accountable for timely billing and reporting revenue to the Group Account Director
• Work with the studio to manage timings plans

Preferred Qualifications

Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical