Account Manager

Summary

Join OLIVER, a leading specialist in building in-house agencies, as an Account Manager in Manila, Philippines. This remote role focuses on managing multiple complex projects for FMCG/Healthcare brands, requiring excellent client service and collaboration with internal teams. You will oversee multi-channel campaigns, manage project finances, and drive AI innovation within client projects. The ideal candidate possesses 2+ years of account management experience, strong client engagement skills, and a passion for AI and new technologies. The position demands meticulous attention to detail and the ability to build strong working relationships with senior stakeholders.

Requirements

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
• Demonstrable account management experience of minimum 2+ yrs and a proven track record of managing regional clients and campaigns
• The ability to effectively and proactively manage account finances and invoicing
• Highly creative with the ability to generate ideas and practically contribute to the design studio output
• Proficient in Microsoft Office, excel and other related software
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service
• Passion for and inquisitive about AI and new technologies

Responsibilities

• Day to day contact for FMCG/ Healthcare brands providing excellent client service and supporting the team
• Working with the wider account team and collaborating with our creative, strategy, and social team
• Oversee multi-channel campaign deliver y
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner
• Accountable for timely billing and reporting revenue to the Account Director
• Work with the studio to manage timings plans
• Drive AI innovation and adoption within client projects
• Build and maintain senior stakeholder relationships

Preferred Qualifications

Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical