Account Manager

Summary

Join Lightspeed's APAC Retail Sales team in Manila as an Account Manager and work from home permanently! Handle inbound sales for retailers, building strong relationships and providing tailored solutions. You will be responsible for understanding customer needs, upselling, guiding customers through upgrades, and demonstrating software solutions. Contribute to team objectives and achieve monthly recurring revenue targets. The ideal candidate has experience in account management or sales, knowledge of SaaS sales, and proficiency in Salesforce. Lightspeed offers a flexible work environment, a supportive culture, and excellent benefits.

Requirements

• Previous experience in account management, sales development, or a similar quota-carrying role
• Knowledge of solution-based, consultative sales in a SaaS environment
• Proficiency in Salesforce.com and other tools to manage and organise pipeline

Responsibilities

• Act as a trusted Account Manager, understanding customer needs and tailoring Lightspeed solutions that add value
• Build rapport, actively listen, and focus on upselling to maximise account growth
• Guide customers through their upgrade journey from basic to advanced platforms
• Demonstrate software solutions, including core POS products, modules, and upgrades
• Drive reactive upsell opportunities from inbound sales to meet monthly recurring revenue targets
• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role

Benefits

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities
• Market-leading salary package
• Permanent work from home setup
• Coworking space available, if needed
• We follow the PH holidays!
• HMO for you and your 2 dependents (Maxicare)
• 15 Vacation leaves
• 10 Sick leaves
• Government Mandated Benefits
• Food Allowance of 1000PHP per month
• Work from Home Allowance of 1000PHP per month
• Health and wellness benefit of 7500PHP per year
• Free LinkedIn Learning License
• Free access to Mental Health support and coaching services
• Opportunity to grow your career in a company that values internal mobility
• Exciting online and in-person events hosted regularly by our Manila Culture Club