Remote Account Manager

Summary

The Independent Professional (I.P.) position at MalOPlus™ Group Inc. involves sales activities and operations management for clients in their territory. Responsibilities include developing and maintaining client relationships, preparing sales proposals, attending presentations, managing web networking activities, organizing seminars, and meeting sales objectives. The I.P. also assists in sales operations management by entering prospects into the CRM system, coordinating client activities, providing customer service, and supervising other independent professionals. Qualifications include excellent sales account handling skills, customer service abilities, organization, self-motivation, discretion, analysis and synthesis skills, proactivity, fluency in French and English, and a minimum of 5 years’ experience in business development or customer service.

Requirements

• Excellent skills for sales account handling and client relationship building
• Excellent customer service and great team worker
• Organized, self-motivated, discrete and capacity for analysis and synthesis
• Proactive
• Languages written and spoken: French and English (essential), Spanish and others languages (asset)
• Minimum 5 years’ experience in business development and/or customer service

Responsibilities

• Develop/ Maintain/ Visit the client accounts in his/her territory
• Make regular follow ups with existing clients to maintain the durability and profitability of the relations
• Prepare sales proposals
• Develop new client accounts through drop-in visits
• Attend various corporate presentations (virtual and in person)
• Write various articles
• Manage web networking activities, blogs, social media and other on line forums
• Create networking opportunities / Participate in business forums
• Organise/Coordinate sales seminars/webinars
• Meet and exceed fixed sales objectives
• Enter all prospects, potential and actual clients in the Client Relation Management systems (CRM)
• Manage/Coordinate activities on the accounts of his/her clients
• Customer service and problem-solving (2nd level) on the accounts of his/her clients
• Narrow collaboration with the recruiting team (2nd interview) to insure adequate selection of the contractors
• Supervision of MOPIP (MalOPlus Independent Professionals) assigned on the accounts of his/her clients
• Assist in the development and the implementation of internal improvements to sales systems and processes
• Management/active use of the work systems and tools

Benefits

• Work from your Home-Office
• Can work from anywhere from Canada or USA, as long as we have openings in your area
• Flexible hours
• Part-Time (minimum 15 hours per week) or Full-Time (40 hours)
• Week-days, Evening & Week-end Shifts available