Account Manager

Summary

Join Momentus as a client-centric Account Manager and nurture strong relationships with key clients to drive sustainable revenue growth. You will serve as the main liaison between clients and internal teams, ensuring deliverables meet expectations. Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies. Collaborate with product, marketing, and support teams to tailor solutions. Lead strategic account planning, negotiate contracts, and monitor account health. Track performance and stay current on industry trends. Occasionally, pursue new business opportunities.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field
• 2+ years of experience in account management, or sales roles in a SaaS company
• Proven ability to manage and grow key accounts, drive retention, and deliver exceptional client experiences
• Strong interpersonal, communication, and relationship-building skills
• Confidence in negotiation and problem-solving, with a proactive and client-first mindset
• Experience using CRM platforms (Salesforce preferred) and other client management tools
• Ability to manage multiple accounts and priorities with strong project management skills
• Excellent presentation and storytelling abilities, both one-on-one and in group settings
• A strategic thinker who understands sales cycles, business value, and customer lifetime value

Responsibilities

• Build and maintain strong, trust-based relationships with key clients, ensuring high levels of satisfaction and engagement
• Serve as the main liaison between clients and internal teams, ensuring deliverables meet client expectations and timelines
• Identify growth opportunities within existing accounts and develop upselling and cross-selling strategies
• Collaborate closely with product, marketing, and support teams to tailor solutions to client needs
• Lead strategic account planning, including quarterly business reviews and renewal strategies
• Negotiate contracts and renewals with a focus on value creation and long-term success
• Monitor account health and proactively address any issues or risks
• Track account performance, client feedback, and usage metrics to inform strategies
• Stay current on industry trends, client business challenges, and competitive landscape
• Occasionally pursue and close strategic new business opportunities that align with target markets or current client portfolios

Preferred Qualifications

• Sales or account management certifications are a plus
• Willingness to travel occasionally for client meetings and events

Benefits

• Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral up to 8k
• Unlimited Time Off: Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well-being matters
• Paid Parental Leave: Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments
• No Dress Code: Express your individuality! Smart, independent people like you choose what they wear
• Smart & Grounded Team: Our colleagues are the best of the best. They're not just smart; they're down-to-earth and will inspire you to be your best every day
• Flexible Career: We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job
• Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career