Newfront is hiring a
Account Manager
Newfront
π΅ $80k-$104k
πRemote - United States
Please let Newfront know you found this job on JobsCollider. Thanks! π
Summary
Join Newfront's Commercial Risk Unit as a salaried, exempt, and full-time Account Manager! This role involves managing internal service processes and relationships for assigned property and casualty client companies. You'll be responsible for supporting multi-tier serviced accounts, independently managing client relationships, and developing competitive insurance programs.
Requirements
- Minimum of 5 to 7 years of brokerage experience
- Property and Casualty insurance experience required
- Excellent communication skills: written, public speaking, and presentation preparation
- Excellent telephone etiquette and customer service skills, professionalism, and tact
- Advanced knowledge of Microsoft Office and its more complex features
- Ability to be resourceful, take initiative, solve problems, and offer solutions
- Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. Ability to train, delegate, provide oversight, and give feedback
- Adaptability and flexibility to address issues and client needs
- Excellent time management skills
- Ability to learn and adopt and train use of technology systems and software applications
- Excellent at multi-tasking and flexibility to manage ever-changing priorities and deadlines
- Ability to review internal/external deliverables to ensure accuracy
- Intermediate project planning and management
- Ability to forge relationships and build trust
Responsibilities
- Support multi-tier serviced accounts under an Account Executive/Senior Account Manager and supervising an Account Coordinator/Senior Account Coordinator
- Independently manage client relationships and accounts up to $1MM in volume revenue
- Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests
- Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business
- Manage the onboarding process of new clients
- Manage the marketing process for prospect companies
- Prepare and review client communications and finalize for delivery
- Communicate and collaborate with producers, clients, and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts
- Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate, and market Commercial Insurance applications and documents for accuracy
- Compile and organize all client information necessary to process new, renewal, cancellation, and endorsements
- Perform thorough contract reviews for clients
- Perform database file management and input information. Accurately manage and maintain documents in agency management systems
- Provide training to Account Coordinators
- May manage Account Coordinators and Account Assistants
- May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
- Perform other duties and special projects as assigned
Benefits
$80,000 - $104,000 a year
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Please let Newfront know you found this job on JobsCollider. Thanks! π