Account Manager

Summary

Join OpenX's Demand Platform Operations team as a DSP Account Manager and take ownership of a portfolio of DSP relationships. You will be responsible for driving revenue growth, ensuring operational success, and fostering strong relationships with demand partners. This role requires a deep understanding of RTB, programmatic deal types, and ad tech integrations. You will collaborate cross-functionally with internal teams and act as a key voice for demand partners. The ideal candidate possesses strong analytical, communication, and problem-solving skills. This position offers a competitive salary and benefits package.

Requirements

• 3–5 years of experience in programmatic advertising, ideally in a DSP, SSP, or exchange-facing account management role
• Deep understanding of real-time bidding (RTB), programmatic deal types (PMP, Open Exchange, RTG), and ad tech integrations
• Experience with DSP-specific technologies or bidstream troubleshooting
• Proven track record of managing client relationships and identifying revenue or performance improvement opportunities
• Skilled in managing and prioritizing multiple accounts and projects simultaneously with strong attention to detail
• Strong analytical skills with the ability to interpret complex data sets and translate insights into actionable plans
• Proficient in Excel, PowerPoint, and Google Workspace; experience with Looker or similar BI tools a plus
• Exceptional communication and presentation skills; able to simplify technical concepts for varied audiences
• Self-starter with a customer-first mindset and a collaborative approach to problem-solving
• BA/BS degree or equivalent experience in business, marketing, analytics, or related field

Responsibilities

• Independently manage a portfolio of mid-sized DSP partners, maintaining strong relationships and serving as the day-to-day point of contact
• Act as a trusted advisor by understanding each DSP’s business model, integration architecture, and monetization goals
• Lead regular client calls, business reviews, and ad-hoc working sessions to align on priorities, challenges, and growth opportunities
• Monitor and grow DSP revenue through deep performance analysis, opportunity identification, and upselling OpenX products or integrations
• Proactively track and report on key revenue trends and business drivers within your portfolio, escalating risks and opportunities to leadership as appropriate
• Partner with the Platform Partnerships (BD) team to support joint account plans and strategic initiatives
• Troubleshoot and resolve integration issues, campaign discrepancies, or marketplace quality concerns with support from internal teams
• Drive optimization initiatives by identifying areas for improved efficiency, bidstream health, and marketplace performance
• Support onboarding and go-to-market planning for new DSP integrations or product features
• Use tools such as Excel, Looker, and internal dashboards to assess account performance and deliver insights
• Create, maintain, and present regular business reviews and ad-hoc performance analyses tailored to each DSP’s unique objectives
• Liaise with Product, Engineering, Support, and Marketplace Quality to represent DSP needs and surface opportunities for platform enhancements
• Ensure accurate documentation, process adherence, and knowledge sharing with internal stakeholders and junior teammates

Benefits

• Medical
• Dental
• Vision
• 401k
• Equity