Account Manager

Summary

Join Orca Bio as an Orca T Account Manager (OTAM) and serve as the primary liaison between Orca Bio and its Authorized Treatment Centers (ATCs). Build and manage key relationships, support clinical site readiness and execution, and drive appropriate use of Orca Bio’s investigational therapies. This field-based role demands strategic thinking and tactical execution, offering the chance to shape groundbreaking therapy delivery. Responsibilities include building ATC relationships, coordinating ATC operations, supporting clinical and commercial engagement, and driving utilization and insights. Minimum qualifications include a Bachelor’s degree, 8-10 years of healthcare experience, and a proven track record in account management. Preferred qualifications include an MBA, experience in hematology/oncology, and familiarity with site operations. The position requires up to 50% travel.

Requirements

• Bachelor’s degree (BA/BS) required; advanced degree in a scientific or business field preferred
• Minimum 8-10 years of experience in healthcare, biotech, or pharmaceutical industry preferably in cell therapy
• Proven track record in account management, preferably in oncology, hematology, or cell therapy
• Strong operational understanding of academic medical centers or transplant centers
• Willingness to travel up to 50%, including occasional international travel, based on business needs

Responsibilities

• Build and Strengthen ATC Relationships
• Serve as the primary point of contact for assigned ATCs
• Develop deep, trusted relationships with decision-makers and stakeholders (including clinicians, operational leads, and executives)
• Maintain detailed account profiles and insight-driven strategic plans for each site
• Coordinate ATC Operations
• Lead site onboarding activities including qualification, training, and workflow setup
• Serve as the on-the-ground expert for logistics and operational readiness, from patient referral through product administration
• Oversee activities related to product handling, including Chain of Identity (COI) and Chain of Custody (COC) compliance
• Support Clinical and Commercial Engagement
• Educate site personnel on Orca Bio’s investigational therapies, relevant clinical data, and patient eligibility pathways
• Work closely with cross-functional teams (Medical Affairs, Clinical Operations, Market Access, Quality, Marketing) to support ATC needs and resolve barriers to treatment
• Facilitate communication of the latest scientific and operational updates to ATCs
• Drive Utilization and Insights
• Analyze account performance and proactively identify opportunities to optimize site engagement and therapy utilization
• Gather and share key market insights and feedback from ATCs with internal stakeholders to help inform strategy and operations
• Represent Orca Bio at key conferences and professional meetings as needed

Preferred Qualifications

• MBA or related advanced degree
• 5+ years of experience in hematology/oncology or bone marrow transplantation
• Previous experience launching or supporting cell or gene therapy products
• Familiarity with site operations, patient access pathways, and clinical treatment logistics
• Prior experience working in cross-functional field-based teams

Benefits

• Medical, dental, and vision benefits
• Flexible PTO
• 401(k) plan
• Life and accidental death and disability coverage
• Parental leave benefits
• Free daily lunches and snacks at our on-site locations
• Pre-IPO equity