Account Manager

Summary

Join OUAI, a company driven by a fun, purposeful, and approachable culture, as their Manager of Professional Distribution. This role focuses on building and maintaining strong relationships with key professional channel partners, primarily Salon Centric. You will be responsible for achieving sales goals, managing merchandise, collaborating on new launches, and analyzing sales performance. The position requires strong communication, analytical, and relationship-building skills, along with experience in sales and key account management within the beauty industry. The role is remote but requires PST availability and some travel. OUAI offers a competitive salary, benefits, and a flexible work environment.

Requirements

• ���We Ask Questions to Find the Best Answers” - This reflects a deep commitment to curiosity, learning, and improvement
• 4+ years previous work experience in sales, management, key account management, or relevant experience
• At least two years experience working with SalonCentric (or similar distributors) and familiarity with their internal processes required
• The role is open to remote U.S, but it requires to be available to work during Pacific Standard Time (PST) hours
• Excellent communication skills for effective sales and negotiation
• The ability to multitask, prioritize, and manage time efficiently
• Ability to build positive relationships with clients and colleagues
• In-depth understanding of company key clients and their position in the industry
• Strong analytical skills including ability to translate sales reports
• Excellent verbal and written communication skills
• Proven results of delivering client solutions and meeting sales goals
• Availability to travel throughout the geographic region as often as necessary to meet the business needs of key markets (~20%)
• A desire to work in and promote a positive, collaborative, and inclusive company culture

Responsibilities

• Achievement of retail sales goals through
• Building effective working relationships with assigned account merchants
• Plan sampling and activities with the retailer
• Working with cross-functional partners to ensure inventory position, marketing support, and other needs
• Analyzing sales on a regular basis
• Assist with Go To Market Planning for new launches
• Maintaining open communication with accounts, particularly on the topics of
• Trend
• Sales Plan
• Business month, season, and year to date
• Rank and opportunity to advance rank
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members and other stakeholders
• Meeting all client needs and deliverables according to proposed timelines
• Acting as liaison between marketing and accounts to ensure effective programming and in store execution
• Updating, reviewing, and analyzing shipment projections and reports on a weekly and monthly basis
• Managing replenishment of retail sales and managing weeks of supply
• Address issues proactively—whether supply delays, customer feedback, or service challenges—partnering with internal teams to deliver solutions
• Support strategic business reviews, quarterly planning, and long-term growth initiatives for our professional channel

Benefits

• Annual Base Salary Range is $95K–$105K (based on experience) + potential for yearly bonus
• Medical + Dental + Vision
• Unlimited PTO
• 25+ Paid Holidays
• Matching 401k program
• Quarterly OUAI Product Stipend + Employee Discounts
• Flex Fridays
• Employee HSA and FSA
• Hybrid work reimbursement
• Move Your OUAI (Exercise Reimbursement)