Account Manager

Summary

Join Raintree Systems as an Account Manager and contribute to the company's growth by identifying, developing, and closing expansion opportunities within the existing client base. This quota-carrying role involves driving annualized revenue through consultative selling of various solutions, including EHR/PM software, SaaS offerings, and RCM services. You will collaborate with cross-functional teams, uncover client needs, propose solutions, and ensure long-term client success. The position requires managing a book of business, driving client retention and growth, and proactively generating leads. You will also lead the full sales cycle, maintain accurate sales data, and provide insightful forecasts. Finally, you will stay current on Raintree’s product suite and industry trends to provide informed consultation.

Requirements

• Bachelor’s degree or equivalent work experience
• 3+ years of successful healthcare sales/account management experience, preferably in the healthcare technology, electronic health-record software or RCM space
• Proven track record of meeting or exceeding quota in a SaaS, EMR, or healthcare solutions environment
• Strong knowledge of EHR, practice management systems, clinical workflows, or revenue cycle operations
• CRM proficiency (Salesforce preferred); skilled in Google Workspace and MS Office Suite
• Excellent written and verbal communication skills
• Strong business acumen and consultative sales approach

Responsibilities

• Territory OwnershipOwn and manage a defined book of business across mid-sized to large outpatient therapy practices, with full accountability for quarterly and annual revenue targets
• Retention, Growth & Expansion SalesDrive client retention and revenue growth by identifying upsell, cross-sell, and add-on opportunities within your portfolio. Serve as a strategic advisor, aligning client goals with Raintree’s solutions to maximize value and outcomes. Lead contract negotiations and manage renewals to ensure long-term client success and satisfaction
• Pipeline DevelopmentProactively generate and qualify leads through both outbound efforts and inbound channels. Build a robust pipeline to support long-term revenue growth
• Sales ExecutionLead the full sales cycle from discovery through close, including presenting solutions, negotiating contracts, and driving urgency to meet implementation timelines
• Forecasting & ReportingMaintain accurate sales data in CRM (Salesforce) and deliver timely, insightful forecasts to leadership. Provide ongoing updates around pipeline health, win/loss trends, and competitive intelligence
• Product & Market ExpertiseStay current on Raintree’s evolving product suite and industry trends to provide informed consultation. Deliver demos and solution overviews tailored to client needs
• Client Relationship ManagementPartner closely with Customer Success and other cross-functional teams to support client retention and satisfaction. Collaboratively develop and maintain key strategic account plans
• Collaboration & Feedback LoopServe as a voice of the customer internally, delivering feedback to marketing, product, and leadership teams to shape strategy and improve offerings

Preferred Qualifications

PT’s, Raintree EMR or Physical Therapy market experience

Benefits

• Remote Work/Work From Home
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break
• Health, Dental, Vision, HSA/FSA
• 401K with Company Match
• Disability & Life Insurance
• Employee Assistance Program
• Paid Parental Leave