Account Manager

Summary

Join RateHawk, part of Emerging Travel Group, as an Account Manager Agency Chains! You will be the primary contact for major travel agency networks, building strong relationships and driving sales growth across multiple markets. Develop and execute tailored growth strategies, coordinate internal teams, and track performance. This remote role, open to European candidates (preferably Portugal, Spain, or the UK), requires strategic thinking, partner management skills, and data analysis. You will represent the brand at industry events and contribute to continuous improvement. The position demands a minimum of 3 years of B2B sales experience in the travel industry.

Requirements

• Minimum of 3 years of successful experience in sales management or business development of B2B companies within the travel industry
• In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs)
• Fluent in “country's language” and English
• Up to 30% of travel time may be required
• Used to data-driven decision-making, metrics-driven, and good with numbers
• Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, team player
• Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence

Responsibilities

• Manage relationships with agency chain HQs, fostering long-term collaboration and strategic alignment
• Drive growth in network penetration and share of wallet through tailored plans
• Align and coordinate commercial team activities to achieve results
• Launch incentive schemes and manage marketing activities to boost sales
• Track performance regularly and identify areas for improvement
• Provide internal and external reporting; oversee incentive achievement and payouts
• Represent the brand at external meetings and industry events
• Collaborate with internal teams to deliver commercial strategies
• Resolve network and partner issues to ensure strong support
• Act as a strategic consultant to internal stakeholders, contributing to continuous improvement of our partner performance
• Provide market & competitive environment analysis

Preferred Qualifications

Residing in Europe, preferably Portugal, Spain, or the UK

Benefits

• Flexible schedules and opportunity to work remotely
• Ambitious and supportive team who love what they do, appreciate each other, and grow together
• Internal programs for adaptation and training, development of soft skills, and leadership abilities
• Partial compensation for participating in external training and conferences
• Corporate prices on hotels and travel services
• MyTime Day Off - an extra non-working day without loss of compensation