Account Manager

Summary

Join Rittal LLC and EPLAN as a Sales professional covering selected EPLAN customers and prospects in the Northeast (CT, MA, NY, PA). Maximize profitable revenue by winning new customers and expanding business with existing ones through new applications and cross-departmental sales. This remote position requires managing accounts, developing sales pipelines, negotiating deals, and maintaining strong customer retention. You will execute sales strategies, analyze market trends, and identify opportunities and risks. The role also involves representing EPLAN at events, building networks, and collaborating with internal teams. Success requires strong sales and account planning skills, along with advanced communication and presentation abilities.

Requirements

• Bachelor’s degree in engineering, business administration or marketing. Or similar education
• Preferably a minimum of 3 years in selling engineering software solutions to senior level executives
• Strong track record in successful development of accounts or sales territory, proved by significant revenue growth
• Good English language skills (written and spoken)
• Strong organization and negotiation skills
• Ability to demonstrate equal business stature at the senior and executive level
• An understanding of the business challenges and changes associated with the market
• Ability to develop profitable business cases and value propositions to decision makers
• Ability to effectively prioritize and manage numerous activities
• Advanced interpersonal and presentation skills
• Advanced verbal and written communication skills
• Result driven team player; perseverance ; proactive; initiative taker; problem solver; with a winning and positive drive & attitude

Responsibilities

• Account Management Identify, analyze, and prospect new sales opportunities
• Develop a strong sales pipeline, turn opportunities into sustainable business
• Optimize subscription and services revenue with new and existing customers
• Negotiate and close deals
• Maintain and establish strong customer retention at an executive-to-mid management level
• Execute our strategy by considering market- and customer developments as well as competitive behavior
• Identify chances and risks which have an impact on your business
• Develop accounts and their ecosystem to apply the entire EPLAN-Platform for achieving highest value and strongest integration and collaboration for our customers
• Promote and represent EPLAN at conferences, fairs and customer events
• Develop an efficient network with customers, business partners and associations
• Account Planning Analyze – facts & figures based – short- & long-term opportunities
• Develop account plans for your major accounts
• Initiate corrective actions if necessary
• Sales Reporting Provide accurate forecasts on a regular basis
• Manage customer information in the CRM system
• Continuous follow-up & analyses of sales results, forecast and pipeline
• Provide reports & presentations on achievements, forecast and pipeline
• Strengthening EPLAN Team Appear as a team player and orchestrator within the EPLAN environment such as Professional Services, Marketing, Legal, Finance
• Be open and transparent to management about developments, challenges, competitors and threats within your market

Preferred Qualifications

• Knowledge of the electrical automation market within the manufacturing industry is advantageous
• Familiar with account planning tools and execution techniques (Miller Heiman, Solution Selling or Target Account Selling)
• Knowledge of the market, CAX/ECAD/PLM engineering applications and a consultative sales approach is desired to generate sustainable business in a complex market environment
• Experienced in the daily use of MS Office & CRM, ideally Sales Force