Account Manager

Summary

Join RTI as an Account Manager to drive sales of Connext DDS software and services in the West U.S. You will develop new commercial business, focusing on key industries like Healthcare, Industrial Automation, Energy, and Robotics. Responsibilities include managing the sales process, building customer relationships, exceeding sales quotas, and collaborating with internal teams. The ideal candidate possesses 5+ years of experience selling high-end software solutions to engineering teams, strong communication and prospecting skills, and experience using Salesforce. RTI offers a flexible work schedule, remote work options, flexible paid time off, annual bonuses, and opportunities for career growth.

Requirements

• US Citizenship required* *Due to applicable laws, government regulations and contract specifications, we are required to fill this position only with an individual who qualifies as a "U.S. Citizen."
• 5+ years of professional experience with at least 3 years selling high-end technology software solutions to R&D and engineering teams
• Enjoys prospecting and knows how to open new doors
• Strong hunting and prospecting skills
• Demonstrated ability to build solid relationships and attain trusted advisor level credibility
• Strong listening and communication skills to build rapport with prospects and current customers
• Excels working in a collaborative, team-based selling environment
• Experience developing new leads, lead follow-up, qualification and targeted account selling in person and by phone
• Uses tools like Salesforce.com to maximize productivity and efficiency
• Track record of meeting sales quota consistently success achieving or exceeding assigned quota
• Travel within the territory is required
• Demonstrated success using a consultative, solutions oriented sales approach

Responsibilities

• In partnership with the Field Application Engineer, present and sell RTI software and engineering services to current and potential customers within the assigned territory
• Seek new business proactively in key industries through prospecting, cold calling, networking with partners and exhibiting at relevant trade events
• Plan, schedule meetings, and consult with customers onsite to understand their technical and business problems and challenges
• Work with RTI Engineering and Solutions staff to develop software solutions
• Communicate with decision makers and influencers
• Work with the Services team to onboard and integrate new customers and develop existing customer relationships
• Build trust-based professional relationships with key decision makers and be the primary point of contact
• Conduct all business discussions with the customer, including pricing, licensing and negotiations
• Drive customer retention, upsells, and customer satisfaction
• Work with Marketing to plan and conduct key events (seminars, lunch & learns) in the assigned territory
• Forecast and track key territory metrics
• Meet sales goals by closing business in the assigned territory

Preferred Qualifications

• BS or higher in engineering or computer science is preferred
• Experience selling to OEMs, system integrators, and contract design firms
• Background in middleware or communication infrastructure is a plus
• Experience utilizing Gong or other conversation intelligence tools to analyze sales interactions and improve performance is highly desirable

Benefits

• Flexible working schedule
• Remote working + Home Office Stipend to cover the costs of working from home
• Flexible Paid Time Off + “Real Vacation Bonus,” an additional bonus for taking more than 1-week of uninterrupted vacation
• Annual bonus based on individual and company performance + other prizes and awards