Account Manager

Summary

Join Sidecar Health, a company redefining health insurance, as an Account Manager. You will be the primary contact for existing groups, focusing on satisfaction and retention through proactive relationship management. Responsibilities include attending client meetings in Florida, providing education and enrollment support, leading renewal discussions, and collaborating with internal teams to resolve issues. This role requires 3+ years of account management experience in health insurance or employee benefits, a Bachelor's degree, and excellent communication skills. A Georgia State Health and Life insurance license and Spanish fluency are preferred. Sidecar Health offers a competitive salary, bonus, equity, comprehensive benefits, a 401k, paid time off, and the opportunity to impact healthcare.

Requirements

• 3+ years of experience in account management in health insurance or employee benefits
• Strong track record of successful account management and retention
• Bachelor's Degree
• Excellent communication, organization, and relationship-building skills
• A strong sense of ownership, a bias for action, and superior problem-solving skills
• Ability, and excitement to work in a fast-paced dynamic startup environment

Responsibilities

• Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention
• Attend virtual and in-person client meetings across Florida to build relationships with groups, conduct education meetings, and provide enrollment support
• Lead renewal discussions, including negotiating terms and pricing to drive retention while balancing business objectives and client needs
• Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions
• Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience
• Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests
• Be a part of a cutting-edge, fast-growing team

Preferred Qualifications

• Current Georgia State Health and Life insurance license in good standing
• Bilingual in Spanish

Benefits

• Competitive salary, bonus opportunity, and equity package
• Comprehensive Medical, Dental, and Vision benefits
• A 401k retirement plan
• Paid vacation and company holidays
• Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S