Remote Account Manager

closed
Logo of Slasify

Slasify

πŸ’΅ $50k-$120k
πŸ“Remote - United States

Job highlights

Summary

Slasify, a rapidly-growing Singapore-based technology company, is seeking an Account Manager for their Customer Department. The ideal candidate has 2-3 years of experience in a client-facing role and fluency in English and Mandarin Chinese.

Requirements

  • Prior professional experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
  • Minimum 2~3 years of experience in a client facing role

Responsibilities

  • Develop trusted advisor relationships with clients
  • Ensure the timely and successful delivery of solutions according to customer needs and objectives
  • Responsible for onboarding and offboarding of clients and its employees
  • Communicate/update the progress of monthly/quarterly initiatives to leadership
  • Prepare monthly reports for client accounts and collaborate with finance team on accurate and timely invoicing
  • Accurately crosscheck and confirm payroll and reimbursements of clients’ employees
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Preferred Qualifications

  • High attention to detail and excellent organizational skills
  • Experience with CRM software and project management tools
  • Proven ability to juggle multiple client accounts and time-sensitive projects at a time
  • Excellent listening, collaboration and cross-cultural patience and understanding
  • Go-getter attitude with strong problem solving skills and a curiosity to learn
  • Ability to work independently without constant supervision, prior remote working experience is a plus
  • Strong verbal and written communication skills

Benefits

  • Unlimited holidays (but sorry, you cannot cash out)
  • Flexible working hours
  • Laptop buy-back policy
  • Seasonal bonus
This job is filled or no longer available

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