πUnited States
Account Manager

SmartAsset
π΅ $70k-$95k
πRemote - United States
Please let SmartAsset know you found this job on JobsCollider. Thanks! π
Summary
Join SmartAsset as an Account Manager and take ownership of a portfolio of Financial Advisor accounts, managing high-priority clients and fostering long-term relationships. You will drive revenue growth, enhance client satisfaction, and optimize account performance. This role offers the opportunity to significantly impact a fast-paced, high-growth startup. Responsibilities include client relationship management, revenue growth and upselling, team leadership and mentorship, cross-functional collaboration, and operational excellence. The ideal candidate possesses 1+ years of experience in account management or business development and excellent communication skills. This remote position offers various benefits and perks.
Requirements
- 1+ years of experience in account management or business development, with a proven ability to manage a high volume of clients
- Excellent communication skills and a strong phone presence to effectively engage with clients
- Skilled in building and maintaining lasting client relationships through multiple communication channels (email, phone, virtual meetings)
- Proven consultative sales expertise, adept at identifying client needs and delivering tailored solutions
- Thrives in a fast-paced, high-growth startup environment, with experience in team leadership or management
- Exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities effectively
Responsibilities
- Serve as a trusted partner and primary contact for Financial Advisors
- Strategically engage and retain clients by understanding their needs
- Counsel Advisors on best practices to optimize SmartAsset campaigns
- Lead high-priority client escalation calls, including negotiations
- Maximize revenue by selling additional products and services
- Manage and drive revenue in a growing book of business
- Utilize Tableau and other sales tools to uncover new business opportunities
- Represent the AM business in strategic meetings and provide feedback to the leadership team
- Liaise with Account Executive and Advisor Support teams
- Work with sales operations, marketing, and product teams to share advisor insights
- Drive adoption of new tools and features across the team
- Maintain accurate Salesforce records for Advisor accounts
- Assist with Outreach Automation Tool (OAT) setup and maintenance
- Investigate billing discrepancies and intermediate finance conversations
- Oversee pre-activation processes, including compliance approvals and onboarding
- Action feedback from the Concierge team to improve engagement
Preferred Qualifications
- Interest in the financial advisory industry with a strong willingness to learn
- While prior experience is not required, the ability to communicate effectively and confidently with financial advisors is essential
Benefits
- All roles at SmartAsset are currently and will remain remote - flexibility to work from anywhere in the Contiguous US
- Medical, Dental, Vision - multiple packages available based on your individualized needs
- Life/AD&D Insurance - basic coverage at 100% company paid, additional supplemental available
- Supplemental Short-term and Long-term Disability
- FSA: Medical and Dependant Care
- 401K
- Equity packages for each role
- Time Off: Vacation, Sick and Parental Leave
- EAP (Employee Assistance Program)
- Financial Literacy Mentoring Program
- Pet Insurance
- Home Office Stipend
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