Account Manager

Summary

Join StackAdapt, a leading technology company empowering marketers, as a Client Services Manager. You will be the primary contact for a portfolio of clients, designing unique campaign strategies within the StackAdapt platform. Responsibilities include ensuring client campaign success through reporting, strategic solutions, and optimizations. You will also set up and manage advertising campaigns, identify upsell opportunities, and analyze campaign data for growth. The role requires strong client relationship management skills and experience in programmatic advertising. This is a remote-first position, with preference given to candidates located in Manchester.

Requirements

• 5–7+ years of experience in programmatic advertising, digital media buying, or performance marketing -ideally within a DSP or adtech environment
• Located in Manchester or surrounding areas with a strong knowledge and network within the region
• Strong commercial acumen with a track record of growing client revenue and influencing business outcomes through strategic thinking
• Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user
• Proven success in managing client relationships and delivering service excellence
• Focus on retaining accounts and growing revenue
• The ability to grasp and communicate technical concepts and platform-based knowledge
• Familiarity with the latest digital advertising trends and ideas

Responsibilities

• Act as the main point of contact for your portfolio of clients across a wide range of verticals
• Design unique campaign strategies within the StackAdapt platform
• Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs
• Set up/traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation/troubleshooting
• Deliver commercial impact by identifying upsell opportunities, renewal risk, and whitespace for revenue growth
• Analyze campaign data to make informed recommendations and uncover new growth opportunities
• Lead in-person and virtual client meetings, presentations, training sessions, and Quarterly Business Reviews
• Act as a strategic advisor, providing thought leadership and guidance to help clients scale their business
• Travel to meet clients when required, including hosting meetings, agency visits, and client events

Preferred Qualifications

Experience working with complex databases is a plus