Account Manager

Summary

Join Subsplash's Client Success Team as an Account Manager and partner with clients to develop and implement strategies that leverage the platform, engage their audience, and maximize their mission's impact. You will build relationships, introduce new products and features, develop innovative solutions, and help clients succeed in utilizing Subsplash products. The role requires strong communication, sales, and technical skills, along with experience in client success or account management. The position offers a competitive salary and benefits package, including generous paid time off, medical, dental, and vision coverage, 401k matching, and professional development opportunities. It's a 100% remote position available to those residing in specific US states. The ideal candidate is passionate about technology, possesses strong communication skills, and is driven by humility, innovation, and excellence.

Requirements

• Sales, Client Success, or Account Manager background (1-2 years of experience)
• Experience with small-tier clients
• College degree
• Demonstrates drive for humility, innovation, and excellence
• Motivation for sales and commitment to team mission
• Strong oral and written communication skills
• Proficient at prospecting and online profiling
• Passionate about influencing, negotiation, and closing
• Knowledgeable and enthusiastic about technology industry
• Willingness to travel occasionally

Responsibilities

• Build relationships with targeted clients via phone and email communication
• Inform clients of exciting new products and features and value of Subsplash platform
• Develop innovative solutions catered to client needs
• Help clients succeed in their utilization and implementation of Subsplash products
• Stay educated and be able to educate clients on industry information

Preferred Qualifications

• Exhibit technical savviness. Experience with SaaS platform, apps, analytics, data, or databases preferred
• Customer Relationship Management (CRM) experience (Salesforce preferred)
• Knowledge and/or experience working in the faith sector is highly preferred
• Knowledge of church staff roles and dynamics is a plus

Benefits

• Generous Paid Time Off (Accrual rate of 15 days for the first year and then 20 vacation days per year beginning on your 1 year anniversary)
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Short and long term disability and life insurance all free of charge
• Competitive Compensation
• 401k Matching
• Professional Development
• Top of the Line Equipment
• Referral Program
• Parental Leave
• Family-Friendly Culture
• And the chance to work side-by-side with thought leaders in emerging tech