Account Manager

Summary

Join Wishpond Technologies as a Digital Marketing Account Manager in this fully remote position, based anywhere globally. You will work with a team servicing US and Canadian clients, acting as both a digital marketer and account manager. Responsibilities include planning and executing digital marketing campaigns, building client relationships, and reporting key performance indicators. This role requires at least 3 years of experience in digital marketing and account management, along with proficiency in various digital marketing tools. Wishpond offers a competitive compensation package, comprehensive training, and a dynamic work environment.

Requirements

• Have a minimum of 3 years of experience in digital marketing and account management
• Possess a degree or diploma that contributes to the organization or role
• Have experience in client and project management, with marketing agencies or multiple projects simultaneously
• Possess solid digital marketing and email marketing knowledge. Have required experience with Google Ads, Meta Business Manager, Google Analytics, and other PPC platforms
• Be self-motivated with the ability to establish and maintain solid relationships through a client-first mentality
• As part of a diverse team, have the ability to work both independently and collaboratively
• Be technical, analytical, results-driven and have the ability to multi-task in a fast-paced environment
• Be organized, administratively strong, and have solid writing, phone, and general communication skills
• Be fluent in English (spoken and written)
• Be willing to participate in ongoing education and training for the role

Responsibilities

• Plan, review, and monitor digital marketing campaigns (Paid Advertising, Email Marketing, and more) to increase revenue, brand awareness, or lead generation on behalf of clients
• Coordinate work between the Design, Copywriting, SEO, and Ads teams to implement successful marketing campaigns
• Work closely with Sales and Account Directors, setting the right expectations for clients
• Communicate on time with clients providing them with feedback and results
• Understand client’s business goals, anticipating their needs, and turning data into compelling stories and actionable insights to help them succeed
• Track, analyze, and report key performance indicators and business trends internally and to clients
• Oversee scheduled tasks related to ongoing campaigns, create and present reports, meet deadlines and milestones for clients
• Identify opportunities with existing clients to generate sales including upselling and cross-selling
• Monitor the client’s budget for services and PPC campaigns, explaining costs and strategy behind the decisions made
• Perform other duties as assigned

Preferred Qualifications

• Have knowledge of basic CSS, HTML, and JS
• Have experience with Google Tag Manager
• Have experience with other marketing automation platforms
• Have knowledge of CRM platforms
• Have experience with landing page platforms
• Have experience with email marketing platforms
• Have knowledge of a second language

Benefits

• Fully remote position allowing you to work from your home anywhere in the world
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
• Access to our education credits program