Account Manager

Summary

Join Wonderschool's dynamic team in San Francisco as an Account Manager, revolutionizing early education by partnering with government and nonprofit clients. This role focuses on building strong client relationships, driving success through solution delivery, and maximizing revenue. You will manage contract renewals, strategize revenue streams, and leverage data for insights. The ideal candidate possesses extensive experience in account management, strong revenue generation skills, and exceptional communication abilities. Wonderschool offers comprehensive benefits, including health insurance, flexible PTO, parental leave, and employee perks.

Requirements

• 8+ Years of Experience: Proven success in consulting, account management, or client relationship roles
• Revenue Expertise: A strong grasp of strategies to drive revenue growth, particularly in marketplace models
• Exceptional People Skills: Communication, negotiation, and interpersonal skills that build trust and inspire collaboration
• Project Management Prowess: An ability to juggle multiple projects in a fast-moving environment without missing a beat
• Cross-Functional Collaboration: A track record of working seamlessly across technical and non-technical teams
• Analytical Thinking: A data-driven approach to problem-solving and decision-making
• Education: A Bachelor’s degree or higher

Responsibilities

• Build Strong Client Relationships: Be the go-to expert and trusted partner for assigned government accounts, ensuring exceptional client satisfaction
• Drive Success: Collaborate with internal teams to deliver solutions that exceed client expectations, meeting and surpassing contractual commitments
• Fuel Account Growth: Identify and capitalize on upsell and cross-sell opportunities to maximize revenue potential
• Manage Renewals with Confidence: Proactively engage clients to secure timely contract renewals, ensuring seamless service transitions
• Maximize Revenue Streams: Strategize and implement innovative ways to monetize childcare provider accounts acquired through partnerships
• Solve Problems, Fast: Tackle client issues with speed and professionalism, always aligning solutions with business objectives
• Leverage Data for Insights: Analyze performance metrics to uncover trends, assess contract outcomes, and suggest impactful improvements

Benefits

• Comprehensive Health Benefits: 100% employee premium coverage, 80% coverage for dependents
• Work-Life Balance: Flexible PTO, paid holidays, and mental wellness days
• Parental Leave: Generous policies for qualified employees after six months
• Employee Perks: Reimbursements for Wi-Fi, wellness, and co-working spaces
• Collaborative Culture: A supportive, innovative environment with opportunities for team bonding and professional growth
• San Francisco Office: Join us in our exciting San Francisco office, working on-site four days a week for maximum collaboration and impact