Account Principal

Summary

Join Trek10 as an Account Principal and take ownership of the delivery success and growth of strategic enterprise accounts. You will be responsible for successful service delivery, revenue growth, and gross margin within your assigned accounts. As you grow, you'll manage a team of architects, engineers, and project managers, fostering their career development. This role involves solutions-based farming, leveraging existing relationships to secure new contracts. You'll need strong communication and technical skills to build trust and present solutions effectively. Success requires strategic account growth planning and regular progress reporting.

Requirements

• 10 years experience delivering cloud-based solutions to customers in a professional services / consulting environment, from hands-on technical delivery to high level relationship management
• 5 years experience working in large enterprise technology organizations, navigating the organization to deliver business value through technical solutions
• Demonstrated experience leading teams of engineers, architects, and project managers
• Demonstrated ability to be responsible for a divisional/team P&L and grow accounts by building trust and delivering quality outcomes
• Ability to take very technical concepts, explain them to non-technical business leaders, and help them understand the value of cloud solutions
• Up to 30% travel

Responsibilities

• Successfully deliver services
• Grow revenue under contract
• Manage gross margin
• Assemble an exceptional team of architects, engineers, and project managers to deliver on projects and work with them to develop their careers
• Ensure that existing work is completed successfully and use that success to grow additional relationships and additional contracts
• Build trust with clients
• Speak to solutions and solution impact
• Drive conversations on value proposition and develop proposals, with technical support provided by architects in the account
• Develop a strategy for account growth and regularly report progress against that strategy
• Manage Sales Pipeline in Salesforce
• Negotiate and close deals; develop SOW, negotiate contract terms and pricing
• Manage accurate records of activities and interactions and prepare regular reports and forecasts for management
• Perform other duties as assigned

Preferred Qualifications

• Bachelor’s Degree in Computer Science, Computer Engineering or a related field
• 5 years experience working in sales engineering / technical sales for an AWS technology or consulting partner
• At least an AWS Associate level certification (Professional and Specialty certs preferred)
• Ability to speak confidently with Trek10 prospects and clients across some of the following areas: AWS serverless architectures (Lambda, Fargate, DynamoDB, S3, etc.)
• Infrastructure as code and DevOps best practices (CloudFormation, Terraform, Serverless Application Model, CI/CD pipelines, etc.)
• Methodologies and best practices to replatform and re-architect applications for cloud native services (i.e., methodologies and best practices to refactor monoliths to microservices)
• Enterprise workloads / networks (both on-premise and cloud-based), as well as migration to AWS
• Event Driven Systems and API design (AppSync, EventBridge, etc)
• AWS operations and use of Datadog
• Containers and container orchestration (Docker, ECS, EKS, etc)
• Real-time data streaming and analytics (Kinesis, Firehose, KDA, Glue, Athena)
• IT security and various compliance programs
• Experience with the Salesforce platform

Benefits

• Remote-first company with flexibility
• Medical, dental and company paid vision and telemedicine; Insurance that starts on day one of your employment!
• 401k plan with a healthy company match
• Vacation and unlimited sick time
• Company paid short-term disability and long-term disability
• 9 company paid holidays
• Monthly Employee Care stipend
• Annual home office set up and equipment allowance
• Team retreats
• Robust training and continuous learning environment with lots of team support!
• Opportunities for long term professional growth and development!
• Competitive salaries