Account Supervisor

Summary

Join Avalere Health as an Account Supervisor in Access Marketing, where you will cultivate client partnerships and grow our offerings. This role requires a hands-on approach, balancing strategic planning with detailed execution. You will build and maintain client relationships, provide expert counsel, and manage medical/legal aspects of projects. Responsibilities include managing onboarding, communication, timelines, and financials, while partnering with project delivery and account leadership to monitor revenue and mitigate risks. You will also contribute to new business development and identify external partners. The position requires flexibility with up to 20-30% travel.

Requirements

• Bachelor's degree required in related field (public health, public policy, marketing, communications, business administration)
• 5+ years account management marketing experience, preferably in a market access, payer marketing, or managed markets agency environment
• Experience with pharmaceutical marketing is required, with preference for access marketing across pre-launch, launch, mature, and portfolio brands
• Experience with brand planning, budget development, execution, and measurement – including proficiency in multichannel marketing, media, and digital
• Thrives in a fast-paced, entrepreneurial, and cross-discipline environment with a proactive mindset
• Highly skilled as an interdisciplinary thinker, strategic problem-solver, and flawless on execution
• Curious account leader who keeps abreast of everchanging healthcare landscape and encourages clients to challenge the status quo
• Seamlessly skillful in balancing both collaborative work and independent work
• Proven track record in contributing to and inspiring teams as well as upholding the organization’s culture
• Crisp communications skills, both written and verbal
• Comfortable working under pressure with tight deadlines, across both inline client work and pipeline new business development work
• Exceptional and reliable organizational skills

Responsibilities

• Build and sustain the health of our partnerships with Access Marketing clients and ensure their success and satisfaction
• Establish, maintain, and cultivate relationships with Access Marketing clients as a strategic account partner that proactively plans for the business and amplifies brand performance by being proficient/fluent in the client’s strategy, science, customers, competition, market research techniques, promotional venues, medical/legal requirements, and other key needs
• Demonstrate ability to provide confident counsel on client inquiries and communicate Avalere Health’s Access Marketing capabilities with fluency
• Provide feedback on work in development and deliverables as well as lead medical/regulatory/legal management in partnership with project delivery
• Support essential account team responsibilities, including but not limited to, the seamless management of onboarding, communication, scope/brief development, timelines, deliverable reviews, financials, account planning, quarterly business reviews, relationship-building activities, and other key needs with input from project delivery stakeholders as needed
• Partner with project delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly
• Integrate seamlessly and maintain fluency between Advisory and Marketing disciplines within a matrixed organization
• Partner collaboratively with strategy, medical, creative, and project delivery team members on all aspects of Access Marketing
• Grow and contribute to the growth of Access Marketing by supporting account and client services needs for RFPs, pitches, and other new business development opportunities
• Identify external partners for collaboration and consultation as needed
• Be flexible with travel up to 20-30% of time as needed

Benefits

• You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind
• Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year
• We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August
• Access free counselling through our employee assistance program and personalized health support
• Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey
• You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business