Account Supervisor

Summary

Join our team as an Account Supervisor for a short-term contract! This role focuses on managing a digital brand within a pharmaceutical agency, requiring AOR experience. You will build and maintain client relationships, communicate brand objectives, provide feedback on projects, and manage scope, budgets, and risks. The ideal candidate possesses 5+ years of agency experience in digital marketing, specifically within pharmaceutical marketing. Experience with rare disease brand launches is preferred. This position offers a competitive salary between $90,000 and $120,000 annually.

Requirements

• 5+ years of experience managing client relationships in an agency environment with a background in digital
• Experience in pharmaceutical marketing is required
• Proven ability to collaborate across functions and project teams in a dynamic environment
• Demonstrates effective communication skills internally and externally
• Identifies effectively when to escalate and when to problem solve on their own
• Thinks analytically about data driven insights to push brand strategy forward
• Effectively writes clear and concise project briefs with little or no input from leadership

Responsibilities

• Manage a digital brand
• Build and sustain relationships with key clients grounded in an understanding of their business goals
• Effectively communicate the brand’s business objectives to the agency team both verbally and through written communications
• Provide feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team
• Document all scope requests (detailed description of the client deliverable), author project briefs (with input from subject matter experts as needed), and write SOWs based on inputs provided by delivery team
• Partner with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly
• Manage budget tracking and communication about budget status/tracking internally, relaying to leadership when project is out of scope or needs re-estimate (estimate vs actual; % complete; etc.)

Preferred Qualifications

Experience in managing pharma brand launch in rare disease is preferred