Account Supervisor, Integrated Communications

Summary

Join Praytell, an award-winning integrated marketing and creative communications agency, as a seasoned Account Supervisor! Lead integrated PR-led campaigns for consumer brands in travel and lifestyle. Craft compelling narratives, manage media relations across traditional and emerging platforms, and elevate executive thought leadership. You will proactively manage client service, creatively solve challenges, and expertly manage timelines and budgets. Mentor junior team members and foster collaboration across teams. Deliver data-driven insights and develop innovative campaigns for measurable success. This role offers a competitive salary and a comprehensive benefits package.

Responsibilities

• Client Service
• Start with ‘Yes’: Provide strategic recommendations grounded in optimism and actionable next steps
• Spidey Senses in Tune: Proactively identify and address challenges before they escalate
• No Ego, No B.S.: Lead with a collaborative and solutions-first mindset, avoiding unnecessary complexity or ego-driven decisions
• Trust & Transparency: Establish strong client relationships by maintaining open, honest communication and clear expectations
• Sense of Humor & Short Memory: build on previous experiences to better manage stress and maintain focus on solutions after setbacks
• Spirit of Partnership: Develop client relationships through thoughtful communication and understanding their goals and challenges
• Account & Team Management Support
• Brand & Business Expertise: Lead the development and execution of integrated PR, influencer, and social media strategies, aligning with client objectives
• Time & Budget Tracking: Manage larger workstreams and overall campaign timelines and budgets, ensuring deliverables stay on track and meet quality standards
• Workflow Management: Manage day-to-day operations across teams, resolving challenges and ensuring alignment across PR, influencer, and social teams
• Staffing: Identify resource needs and flag to leadership to ensure the right team members are assigned to meet project goals
• Employee Development: Provide guidance and feedback to junior and mid-level staff, fostering growth and accountability
• Effective Communication
• Client Communication (Emails/Status Calls): Build strong client relationships through proactive and effective communication, managing both routine updates and complex discussions
• Written Materials: Review and refine written materials created by junior team members to ensure accuracy, clarity, and professionalism
• Deck Development: Develop and deliver decks for campaign proposals and performance reports/recaps, ensuring clarity and impact
• Presentation Skills: Present confidently in client and internal meetings, adapting tone and messaging to suit the audience
• Strategic Planning
• Channel Audits (Earned, Social, Influencer): Manage channel audits, ensuring actionable insights are clearly communicated to clients
• Target Audience Analysis (Earned, Social, Influencer): Conduct deep dives into audience behavior, aligning strategic recommendations with business objectives
• Channel Fluency & Strategies (Earned, Influencer, Social): Develop and implement multi-channel strategies, integrating earned, influencer, and social efforts seamlessly
• Creative Thinking
• Newsjacking/Trend-to-Earned Ideas: Integrate cultural insights into creative proposals, leading ideation sessions for timely opportunities
• Earned Media: Manage the creation of unique seasonal pitches, experiential events, and mailers to support earned media objectives
• Influencer or Talent Partnerships: Lead brainstorming for influencer or talent collaborations that authentically align with brand and campaign goals
• Social Media: Craft and manage creative social media campaign strategies, ensuring alignment with audience interests and client objectives
• Brand Campaign Concepts: Spearhead ideation of integrated campaign concepts, ensuring creative excellence and strategic alignment
• Execution
• Earned Media: Strategize and manage media relations efforts, ensuring teams are securing impactful placements and building relationships with both traditional and emerging media. Conduct light touch media outreach with high caliber outlets and opportunities
• Influencer: Manage influencer strategies, including paid and organic activations, ensuring performance aligns with campaign KPIs. Manage contract oversight with input from team members on the necessary services
• Social Media: Support the creation of strategies and plans. Lead the execution of social media plans, balancing organic and paid approaches while collaborating across departments on trendjacking, content creation, reporting
• KPI, Merchandising & Reporting
• Data Analysis & Interpretation: Oversee data analysis processes, ensuring insights are accurate and meaningful
• Strategic Recommendations: Develop strategic recommendations informed by data to guide client campaigns
• Stakeholder Communication: Deliver clear, data-driven reports and confidently address client questions
• Goal Alignment & Performance Metrics: Ensure team efforts remain focused on achieving client KPIs and goals

Benefits

• Salary: $80,000-$90,000 (Please note, the salary range for this role reflects the minimum and maximum compensation. In the spirit of transparency, we typically offer salaries within the 25th to 75th percentiles and cannot exceed the maximum listed. The final offer will depend on your experience, skills and qualifications.)
• Comprehensive health care (Medical, Dental, Vision)
• Employee Stock Ownership Plan (ESOP), where you receive shares of Project Worldwide, our parent company, for every year you work here
• Traditional and Roth 401(k) options with an annual employer contribution based on company performance
• Flexible Time Off (FTO), more than a dozen company holidays and mental health days
• Flexible work locations within the US, remote is a-ok! We also have physical hubs and offices in LA, SF, Austin, Chicago and New York
• Flex Fridays, aimed to keep Fridays meeting-free (with exceptions) for focused work and providing you space to support your personal wellbeing while delivering great client service
• Access to our Employee Assistance Program (EAP) giving you and your family access to mental health resources, family and relationship support, career resources, legal and financial services, discounts and more
• Paid parental leave and fertility support programs
• Training and team-building programs and activities
• Camp Praytell, our company offsite (eligibility based on employee start date)
• Our wonderful Employee Resource Groups (BEACON, Compañeros, elevAsian, Herizon and Prism)