Remote Account Supervisor

Summary

Join Green Room Communications as an Account Supervisor (AS), Client Navigation! You will manage and deliver account work for healthcare and pharma clients, developing PR plans and materials, providing on-site client support, and ensuring excellent client service. This remote-friendly position requires 5-6+ years of agency experience, healthcare/FDA regulatory communications experience, and a Bachelor's degree in a relevant field. Essential skills include strong communication, organizational, and problem-solving abilities. Green Room offers a terrific agency culture, comprehensive benefits including health, dental, vision, 401(k) matching, paid time off, and more.

Requirements

• 5-6+ years of agency experience
• Training in communications, media or PR
• Experience in healthcare and FDA regulatory communications
• Experience with external meetings and events representing the agency and client (medical conferences, third party events, etc.)
• Bachelor’s degree in Communications, Public Relations or Journalism
• A high level of initiative and leadership
• Solution-oriented problem-solving approach to challenges
• Solid work ethic with ability to work well in a team environment
• Excellent grammar and writing skills
• Strong interpersonal communication skills
• Superior organizational and time management skills
• Ability to manage multiple projects with competing deadlines and priorities
• Attention to detail and dedication to quality
• Appreciation and understanding of the boutique-agency, hybrid model of Green Room PR, including superior client service 24/7 during and outside of regular office hours, as needed
• Proficiency in Microsoft Office suite

Responsibilities

• Develop first drafts of PR plans and program materials with guidance from Green Room partners and PR Managers, including key messages, fact sheets, Q&As, bios and press releases
• Provide on-site support to clients when needed and interact with the client frequently
• Deliver an excellent level of client service by articulating client needs to senior managers, updating on project status and priorities and ensuring seamless workflow and communication among all team members
• Implement plans, provide thoughtful analysis, create and deliver updates and progress reports, as well as provide support as needed around development of PR plans outlining objectives, strategies and tactics

Benefits

• Terrific agency culture with work agility program
• Comprehensive health, dental and vision plans
• Flexible spending account (FSA)
• 401(K) matching and profit sharing
• Paid time off/PTO
• Paid sick and bereavement leave
• Paid company holidays including choice of floating holiday (your birthday is an option!) and closure between Dec 25-Jan 1
• Summer Fridays
• Company-provided mobile phone or reimbursement