Account Supervisor

Summary

Join Digital Media Management (DMM), a Keywords Studios company, as an Account Supervisor, Influencer Partnerships! Lead a team in executing innovative, multicultural influencer campaigns for entertainment, gaming, and consumer brands. You will oversee managers, plan and implement campaigns, and build relationships with clients and influencers. The ideal candidate possesses deep expertise in the influencer landscape, strong communication skills, and analytical abilities. This is a 100% remote, work-from-home role based anywhere in Mexico, requiring strong English communication skills. DMM offers a casual, fun, and empowering work environment with opportunities for growth.

Requirements

• 4+ years of experience working on influencer campaigns within the entertainment and gaming industry
• Demonstrated expertise leveraging existing and emerging social media platforms to deliver successful influencer campaigns with measurable results
• Knowledge of influencer pricing tiers with experience in contracting and negotiating rates and deliverables
• Experience managing a team - we seek a proven leader that knows how to inspire a team and solve emerging problems
• Reliable, self-sufficient, and detail-oriented with a strong ability to multitask and prioritize responsibilities in a fast-paced environment
• Ability to collaborate and work as part of a team
• Excellent communication (written and verbal) and interpersonal skills
• Ability to effectively communicate in English (both verbally and in writing)

Responsibilities

• Lead a team of influencer managers and senior managers working on various brand campaigns, providing support as needed and helping them grow within the agency
• Foster a collaborative and innovative team culture, ensuring alignment with agency goals and industry best practices
• Build meaningful relationships with day-to-day clients, partnering with them to understand and identify their business issues, strategies, initiatives, priorities, and expectations
• Effectively present campaign strategies, performance insights, and recommendations to both internal teams and external stakeholders
• Provide quality assurance on all phases of the campaign, from influencer selection to content creation to a comprehensive wrap report that includes insights and analysis
• Track and evaluate campaign performance metrics, using data-driven insights to optimize future influencer strategies
• Support agency strategists and the Influencer Director as needed on RFPs, pitches, and concept ideation
• Keep abreast of what and who is trending on social media
• Have a strong POV on what social-first content formats will drive engagement
• Identify new influencer partnership opportunities and emerging platforms

Preferred Qualifications

• Knowledge of the video game industry/community and streaming platforms is a plus
• Availability to work between 9am and 6pm EST preferred. Some weekend and holiday support should be expected

Benefits

• Law Benefits
• 2 days off
• Medical expenses insurance
• Saving funds
• Grocery tickets ($1,200)