Accounts Receivable and Collections Specialist

Summary

Join Couchbase as a Full-time Accounts Receivable and Collections Specialist, working remotely from your home office in Bangalore during US business hours. You will play a key role in managing the accounts receivable process, generating invoices, tracking payments, and following up with customers. Responsibilities include order validation, invoicing, process improvement suggestions, cross-functional collaboration, and audit support. This position requires a Bachelor's degree in Accounting or Finance, proven AR experience, and strong analytical and communication skills. Couchbase offers a comprehensive benefits package including generous time off, wellness benefits, financial planning resources, career growth opportunities, and fun perks.

Requirements

• Must be willing to work from home during standard US business hours
• Bachelor’s degree in Accounting or Finance
• Solid understanding of basic accounting principles
• Must have strong analytical, organizational, verbal, written and communications skills
• Proven work experience of minimum of 2-3 years as Accounts Receivable accountant, including collections experience
• Previous cash collection experience

Responsibilities

• Perform full-cycle Accounts Receivable functions, including sales order processing, invoicing, cash application, and AR adjustments
• Facilitate the resolution of AR issues with internal and external stakeholders, including managing escalations when necessary
• Review customer contracts and determine the appropriate classification according to company accounting policies
• Partner with customer or internal cross-functional teams to resolve client-billing discrepancies
• Participate in recurring Sarbanes Oxley walkthrough and testing procedures
• Manage the AR alias inbox and resolve or escalate matters as needed
• Assist Sales and Sales Operations teams with onboarding new customers to ensure payment by providing necessary documentation (supplier forms, banking info, W9)
• Participate in month-end and year-end closing activities, including adjusting entries, account reconciliations, and internal and external reporting
• Contribute and participate in ad-hoc special projects and other requests as needed

Preferred Qualifications

• Previous experience with a software company
• Basic understanding of software revenue recognition accounting
• Hands-on experience in operating NetSuite, Salesforce, and Tesorio
• Attention to detail and superior organization skills
• Ability to function in a fast-paced, team-based environment

Benefits

• Generous Time Off Program - Flexibility to care for you and your family
• Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs
• Financial Planning - RSU equity program, ESPP program, Retirement program and Business Travel Insurance
• Career Growth - Be valued, Create value approach
• Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees