Celonis is hiring a
Accounts Receivable Assistant

Summary

The job is for an Accounts Receivable Assistant focusing on collection at Celonis, a fast-growing SaaS firm specializing in Process Mining technology. The role requires daily monitoring of accounts, resolving disputes, investigating historical data, collaborating with accounting operations, preparing reports, and ensuring customer queries are passed onto the relevant teams.

Requirements

• A BA/BS degree, preferably in Finance, Economics, and/or Linguistic
• Ideally first experiences in accounting / financial administration
• Strong communications skills to deal with different internal stakeholders and in multinational teams
• Eager to learn and keen to deliver best in class customer experience to any internal or external stakeholder of Celonis (customers, partners employees)
• Very comfortable with numbers
• Target driven, quick learner and team player
• An independent and entrepreneurial way of working
• Business fluency in English and German as a Must-have

Responsibilities

• Focus on customer experience to reduce delay on payments and achieve higher customer satisfaction rates
• Monitor accounts daily, contacting clients and discussing their overdue payments, taking actions to encourage timely payments
• Disputes management and resolution of issues in cooperation with the sales and billing team and other stakeholders
• Investigate historical data for debts and invoices
• Collaborate with accounting operations to process payments and refunds
• Prepare and present reports on collection activities and progress
• Ensure all customer queries are passed onto the relevant teams with full details to ensure a prompt turnaround
• Collaborate with other stakeholders and functional areas for process improvements
• Actively collaborate with other finance functional areas

Benefits

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future