Accounts Receivable Senior Manager

Summary

Join Wellhub, a corporate wellness platform, as their Accounts Receivable Senior Manager in Sao Paulo (remote)! You will manage all aspects of Accounts Receivable and Collections, developing and refining strategies, mentoring your team, and designing robust reporting models. This role requires a proven track record in managing large AR teams, a deep understanding of US GAAP, and excellent leadership and analytical skills. Wellhub offers a flexible work environment, comprehensive benefits including health insurance, paid time off, parental leave, and opportunities for career growth. The ideal candidate will possess strong communication skills and proficiency in accounting software and ERP systems. Apply even if you don't meet every requirement; Wellhub encourages applications from diverse candidates.

Requirements

• Bachelor's degree in finance, accounting, business administration, or economics
• Minimum of 8 years of experience in accounts receivable management
• Advanced English is mandatory
• Excellent leadership skills with a demonstrated ability to effectively manage and motivate a team in a fast-paced environment
• Exceptional analytical and problem-solving abilities, with keen attention to detail and a commitment to accuracy
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and internal stakeholders at all levels
• Proven track record of driving process improvements and delivering results in a dynamic and rapidly evolving environment
• Proficiency in accounting software and ERP systems (Netsuite is preferable), as well as advanced Microsoft Excel skills

Responsibilities

• Manage and oversee all aspects of Accounts Receivable and Collections operations, encompassing portfolio reconciliation, and ensuring the accuracy and efficiency of collections processes
• Develop and refine collections strategies including reminders, collections efforts, and dunning
• Mentor and elevate the AR and collections teams through hands-on coaching and development initiatives
• Design and implement robust reporting models to enhance visibility and decision-making
• Cultivate strong relationships with customers and partners, while monitoring collections targets and delivering comprehensive reports to internal stakeholders
• Streamline financial reconciliation schedules and review bad debt provisions
• Evaluate and implement operational and SOX controls as required
• Foster a customer-centric culture across the organization, fostering collaborative relationships with Sales, Finance, Operations, and Senior Leadership
• Conduct financial analysis for past due accounts, and high-risk customers, among other financial impact areas
• Set quarterly aging, cash, and Days Sales Outstanding (DSO) goals, monitoring progress against targets
• Establish and track Key Performance Indicators (KPIs) and metrics to evaluate team performance
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Preferred Qualifications

Spanish is a plus

Benefits

• Health, dental, and life insurance
• Flexible hybrid and full remote work options; home office stipend and a monthly flexible work allowance
• Flexible schedule to adjust working hours based on personal schedule, time zone, and business needs
• Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth