Accounts Receivable Senior Manager

Summary

Join Wellhub, a corporate wellness platform, as their Accounts Receivable Senior Manager. You will manage all aspects of Accounts Receivable and Collections operations, ensuring accuracy and efficiency. Develop and refine collections strategies, mentor the AR team, and design robust reporting models. The ideal candidate has a proven track record of managing large AR teams and understands US GAAP. You will cultivate strong customer relationships, streamline financial reconciliation, and implement operational and SOX controls. Set quarterly goals and track KPIs to evaluate team performance. This role offers a flexible work environment and comprehensive benefits.

Requirements

• Bachelor's degree in finance, accounting, business administration, or economics
• Minimum of 8 years of experience in accounts receivable management
• Advanced English is mandatory
• Excellent leadership skills with a demonstrated ability to effectively manage and motivate a team in a fast-paced environment
• Exceptional analytical and problem-solving abilities, with keen attention to detail and a commitment to accuracy
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and internal stakeholders at all levels
• Proven track record of driving process improvements and delivering results in a dynamic and rapidly evolving environment
• Proficiency in accounting software and ERP systems (Netsuite is preferable), as well as advanced Microsoft Excel skills

Responsibilities

• Manage and oversee all aspects of Accounts Receivable and Collections operations, encompassing portfolio reconciliation and ensuring the accuracy and efficiency of collections processes
• Develop and refine collections strategies, including reminders, collections efforts, and dunning
• Mentor and elevate the AR and collections teams through hands-on coaching and development initiatives
• Design and implement robust reporting models to enhance visibility and decision-making
• Cultivate strong relationships with customers and partners, while monitoring collections targets and delivering comprehensive reports to internal stakeholders
• Streamline financial reconciliation schedules and review bad debt provisions
• Evaluate and implement operational and SOX controls as required
• Foster a customer-centric culture across the organization, fostering collaborative relationships with Sales, Finance, Operations, and Senior Leadership
• Conduct financial analysis for past due accounts, and high-risk customers, among other financial impact areas
• Set quarterly aging, cash, and Days Sales Outstanding (DSO) goals, monitoring progress against targets
• Establish and track Key Performance Indicators (KPIs) and metrics to evaluate team performance

Preferred Qualifications

Spanish is a plus

Benefits

• Health, dental, and life insurance
• At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. As a Flexible First company, we offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home
• Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs
• We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• Welcoming a new child is one of the most special moments in your life and we want our employees to take the time to be present and enjoy their growing family. We offer 100% paid parental leave to all new parents and extended maternity leave
• Outstanding opportunities for personal and career growth. That means we maintain a growth mindset in everything we do and invest deeply in employee development