Accounts Receivable Manager

Summary

Join HeadQuarters, a global start-up empowering U.S. cannabis companies, as an AR Manager. You will lead a team of 10+ AR professionals, manage client accounts, and oversee accounts receivable activities. This senior-level role requires strategic thinking and execution, focusing on efficiency, accuracy, and client satisfaction. You will implement and monitor AR processes, identify automation opportunities, and collaborate with other teams. The position offers a fully remote work environment and opportunities for professional development and salary increases based on performance. This role is ideal for experienced AR professionals with a proven track record in team leadership and client management within a dynamic environment.

Requirements

• Minimum 3 years in a dedicated AR Manager role
• Experience managing teams of 10+ AR professionals
• Proficient in: Accounting platforms (QuickBooks, SAP, Oracle, Acumatica)
• Proficient in: Microsoft Excel (Power BI experience preferred)
• Proficient in: Communication platforms (RingCentral, Dialpad, Front, Zendesk)
• Excellent coaching and leadership skills
• Strong organizational and prioritization abilities across multiple clients
• Proficient in KPI tracking and reporting
• Clear and adaptable communicator
• Commercially minded with a strong understanding of AR performance levers

Responsibilities

• Serve as the main AR point of contact for multiple client accounts
• Build strong client relationships through proactive communication and problem-solving
• Implement and monitor AR processes that increase efficiency and reduce DSO
• Identify automation and optimization opportunities across tools and workflows
• Collaborate with Product and Engineering teams to improve AR-related tools
• Support account strategy by identifying AR-related opportunities for improvement or upsell
• Provide insights and recommendations based on AR performance data
• Contribute to client success proposals or operational audits
• Manage and coach a team of 10+ AR professionals, setting clear goals and development plans
• Oversee workload balancing, ensure timely delivery, and uphold quality standards
• Drive team alignment with company-wide priorities and KPIs
• Maintain strong reporting dashboards and performance metrics (Power BI, Excel)
• Utilize systems like QuickBooks, SAP, Oracle, Acumatica, and other platforms effectively
• Ensure accurate documentation and compliance in all AR practices

Preferred Qualifications

• Experience working in the cannabis industry and understanding its operational and regulatory nuances
• A background that includes both startup agility and corporate structure
• Demonstrated success in cross-functional collaboration with departments like accounting, engineering, and operations
• Experience managing relationships with third-party collections agencies

Benefits

• Fully remote position
• Dedicated Internal Learning & Development Advisor
• Salary increase opportunities based on performance
• Career growth working with top-tier cannabis companies ($10M+ monthly revenues)