Senior Accounts Receivable Specialist

Summary

Join Carbon as a Senior Accounts Receivable Specialist and contribute to our mission of enabling creators worldwide. You will play a key role in customer billings, credit and collection, and related system activities. This position requires experience with cash application and collaboration across various departments. The ideal candidate will possess strong organizational skills, excel in communication, and thrive in a team environment. Located in Hyderabad, this role offers a hybrid schedule with remote work flexibility. A Bachelor's degree in a relevant field is preferred, along with 4+ years of experience in billing operations and cash collections.

Requirements

• Bachelor’s Degree (preferred in Business, Accounting, or Finance)
• 4+ years of progressive billing operations/cash collections experience
• Working knowledge of Oracle and Salesforce
• Advanced computer skills especially in Microsoft Excel
• Strong interpersonal and communication skills, including excellent written, oral, listening and presentational skills and ability to work well under pressure and interact at all levels
• Strong organization skills and detail oriented mindset
• Ability to manage multiple projects and deadlines with limited supervision
• Teamwork is essential to the group, so it is critical that the candidate interacts with other team members and manages collaboratively and effectively

Responsibilities

• Ensure efficient and timely payment applications and billing management
• Promptly respond to billing-related inquiries from both external and internal parties
• Assist with credit/rebills, credit memos, write-offs, and customer set-up process
• Develop, implement and maintain desktop procedures for billing operations
• Ensure efficient and timely cash collections from customers
• Follow up with aged receivables and escalate them, as needed, to the supervisor and other appropriate departments such as sales and legal
• Work collaboratively across departments (engineering, product, legal, customer operations, sales operations, etc.) to continuously improve billing, collections, and reporting processes for efficiency, scalability, and customer experience
• Assist with audits including external financial and tax related audits as well as ad hoc due diligence requests
• Perform other special projects and analyses as directed by management

Preferred Qualifications

Night shift is preferred

Benefits

Hybrid schedule and open to Remote