Accounts Receivable Specialist

Summary

Join IMPACT BRANDS, a fast-growing company specializing in health, beauty, and pet products, as an Accounts Receivable Specialist. You will monitor and manage AR orders, process or reject them, review for fraud, and follow up with clients. Excellent customer service and communication skills are essential. The role offers professional development, a supportive team, competitive salary with performance-based bonuses, and various benefits.

Requirements

• High attention to detail
• Willingness to learn and develop daily
• Proficient in relevant computer applications
• Excellent written and verbal English language skills
• Ability to multitask, set priorities, and manage time effectively
• Excellent communication skills with active listening
• Customer focus and adaptability to different personality types

Responsibilities

• Monitor and manage AR orders
• Process or reject AR orders
• Review of the fraudulent order
• Follow up with clients in regard to their orders via phone or email
• Provide and clarify information regarding our products via telephone calls
• Strive to improve customer satisfaction through excellent customer service
• Keep a high level of knowledge about existing products
• And other related tasks

Preferred Qualifications

• Previous experience in Accounts Receivable and fraud review is an advantage
• Previous experience in Customer Support

Benefits

• Professional development
• Supportive global team
• Competitive Salary and performance-based bonus
• Vacation and Health Leaves
• Health Budget
• Internet Subsidy
• Team lunches
• Teambuilding and virtual events
• Long-term job position