Parsley Health is hiring a
Accounts Receivables Specialist

Summary

Join Parsley Health as an Accounts Receivables Specialist and help improve member satisfaction and grow revenue by identifying and resolving systems level issues in the Parsley Health revenue cycle. This role will work closely with cross-functional partners to improve workflows, provide support for member facing escalations regarding insurance eligibility and claims denials, and serve as a stakeholder and revenue cycle subject matter expert.

Requirements

• At least 3+ years of experience in healthcare accounts receivable, billing, and collections
• Strong knowledge of CPT/ICD-10 codes and insurance claims processes
• Proficiency in healthcare billing software and electronic medical records systems
• Excellent communication, problem-solving, and organizational skills
• Ability to communicate technical information in a way that is easy for team members and patients to understand
• Comfortable in amorphous, fast-paced environments and with constantly evolving responsibilities
• Tech-savvy skills: very comfortable adopting new technologies and platforms and efficient in tech-related tasks
• Knowledge of federal and state healthcare billing regulations and compliance standards

Responsibilities

• Serve as the primary point of contact for all issue resolution with Parsley Health’s third party claims and payment processor
• Identify Adjudication Patterns using denial and claim rejection data and partner with the Insurance Operations Manager and cross-functional teams to identify root causes for improved claims workflow
• Provide support for member facing escalations regarding insurance eligibility and claims denials
• Serve as a stakeholder and revenue cycle subject matter expert in payer operations process improvements
• Support the development of insurance based trainings for MX, Coords, FOH
• Develop Payer Workflow / SOP Creation
• Payer Ops collaboration with other depts (Sales, EPD, Marketing/Growth)
• Verify insurance benefits and check eligibility of all members

Preferred Qualifications

• Familiarity with non fee-for-service healthcare reimbursement models (per member per month, employer based subscription models, capitation, etc.)
• Experience working in healthcare technology

Benefits

• Equity Stake
• 401(k) + Employer Matching program
• Remote-first with the option to work from one of our centers in NYC or LA
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous 4+ weeks of paid time off
• Annual professional development stipend
• Annual wellness stipend