Equip is hiring a
Admissions Specialist

Summary

The job is for an Admissions Specialist at Equip, a virtual eating disorder treatment program. The role involves handling inbound inquiries, data collection, coordination with different departments, and maintaining HIPAA compliance. The ideal candidate has 1+ years of experience in mental health admissions or sales-related industry, superior interpersonal skills, key analytical abilities, strong understanding of the healthcare landscape, excellent organizational awareness, adaptability, and conflict management skills, a passion for living the company's mission and values, bilingual Spanish/English, and can work during 8:00 am - 5:00 pm. Sales experience is preferred.

Requirements

• 1+ years experience working in mental health admissions or sales related industry
• Degree in psychology, business administration, or other health related field preferred
• Superior interpersonal skills, phone presence, and adept at building strong working relationships
• Key analytical abilities to collect, analyze, and use Admissions data to learn and improve
• Strong understanding of health care landscape
• Excellent organizational awareness, adaptability, and conflict management skills
• A passion for living our mission and values
• Bilingual Spanish/English
• Hours 8:00 am - 5:00 pm

Responsibilities

• Field all inbound inquiries such as hand offs from the Patient Services Representatives or direct referrals from providers
• Collect and document all relevant data into a EMR software in a timely manner
• Coordinate interdepartmentally to meet the needs of the patients and families
• Utilize problem solving and sales skills to maintain urgency and drive to seek treatment
• Monitor medical records and collaborate with Medical Directors on admissions criteria
• Foster relationships with referring providers by being the ‘expert’ in Equip Health
• Adhere to HIPAA compliance in managing the collection of personal health information, insurance information, financial details, and other sensitive information
• Ethically and empathetically relate to patients and families throughout the admissions process

Preferred Qualifications

Sales experience strongly preferred

Benefits

• Medical, dental and vision insurance
• 401k retirement savings plan
• Paid time off
• Family and short-term disability leave
• Wellness and reproductive care programs
• Student Loan Repayment (If Applicable)
• Professional development stipend (If Applicable)
• Co-working monthly stipend (If Applicable)