Advisory Solution Consultant

Summary

Join ServiceNow's Solution Consulting team and significantly contribute to our success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. As a technical consultant, you will guide revenue for one of our products, collaborating with Sales, Product Management, and the executive team. This hands-on role involves developing, positioning, and delivering product-specific solutions throughout sales cycles. You will lead discovery workshops, provide product demonstrations, answer technical questions, and offer product enhancement feedback. Collaboration with other Solution Consultants to share best practices is key, as is staying updated on competitive analysis. The position also includes supporting marketing events.

Requirements

• 7+ years of pre-sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Benefits

• Base pay of $126,375 - $208,425, plus equity (when applicable), variable/incentive compensation and benefits
• Competitive On Target Earnings (OTE) incentive compensation structure
• Health plans, including flexible spending accounts
• A 401(k) Plan with company match
• ESPP
• Matching donations
• A flexible time away plan and family leave programs