Advisory Solution Consultant

Summary

Join ServiceNow as a driven Presales Risk Solution Consultant! This hands-on role involves developing and positioning innovative solutions using ServiceNow's Integrated Risk Management (IRM) offerings. You will provide solution leadership, support customers during sales engagements, and contribute to acquiring and retaining clients. This pivotal role includes developing sales campaigns, maintaining a showcase of IRM solutions, and collaborating with product and development teams. You will share best practices, stay current on competitive analyses, and support marketing events. The ideal candidate possesses extensive experience in pre-sales consulting and a strong understanding of risk management principles.

Requirements

• 5+ years of pre-sales solution consulting or sales engineering experience in Integrated Risk Management or Governance, Risk & Compliance (GRC) solutions and programs
• Work experience or strong understanding of risk management, policy & compliance management, business continuity, crisis planning, disaster recovery, vendor risk/third party supply chain management, privacy management, regulatory change management
• Strong working knowledge of GRC processes and solutions such as Archer or MetricStream, IBM OpenPages, OneTrust
• Experience in regulatory compliance for vertical-specific requirements within financial services vertical
• Ability to architect and effectively communicate solutions to business challenges
• Experience working in a large government or corporate enterprise environment
• Responsible for understanding business and technical problems addressed by the products including applicable regulations, business drivers, and evolving business needs, etc
• A Bachelor’s degree or equivalent training in and 3-5 years of experience is required
• Must have strong written and oral communication skills and be self-directed and independent
• Willing to travel up to 25%

Responsibilities

• Create innovative solutions leveraging ServiceNow’s Integrated Risk Management Solutions
• Review customer’s current business processes and translate to customer pain points
• Respond to customer questions relating to ServiceNow IRM solution
• Develop and contribute to sales campaigns focused on IRM and GRC Solutions
• Contribute and maintain a showcase of IRM solutions created on the ServiceNow platform
• Help develop programs that enable other Solution Consultants to demonstrate the value of IRM on the ServiceNow platform
• Configure solution environments to address customer requirements and business issues
• Collaborate with Product Management and Development team members to enhance ServiceNow products with new capabilities that address customer needs
• Share best practices and known solutions with other Solution Consultants to improve the quality and efficiency of the other team members
• Stay current on competitive analyses and understand differentiators between ServiceNow and its competitors
• Supporting Marketing events – user conferences, trade shows, analyst demonstrations, webinars, etc

Benefits

• Flexible work options
• Remote work options
• Required-in-office work options