Advisory Solution Consultant

Summary

Join ServiceNow's Solution Consulting team and significantly contribute to our future success by supporting sales of ServiceNow solutions. As a hands-on technical consultant, you will develop, position, and deliver product-specific solutions during sales cycles. You will guide revenue, collaborating with sales, product management, and the executive team. This role requires strong technical expertise, client interaction skills, and the ability to manage a territory. The position offers opportunities for professional growth and collaboration within a dynamic team. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Requirements

• 7+ years of pre-sales solution consulting or sales engineering experience
• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
• Experience working collaboratively with product management, product marketing, partners, and professional services
• Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
• Travel, as necessary

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value
• Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
• Stay current on competitive analysis and market differentiation
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Benefits

• Flexible work arrangements
• Remote work options