Ai Product Manager

Summary

Join Samsara, a pioneer in the Connected Operations™ Cloud, as a highly motivated AI Product Manager to lead transformative AI initiatives across non-R&D functions. You will drive AI adoption to create significant business value by identifying opportunities, building business cases, and delivering AI-powered solutions. This role requires a strategic thinker with a strong product management background and experience driving fast-paced programs. You will collaborate with AI champions across the company, manage senior stakeholders, and ensure successful delivery of AI projects. This remote position offers a competitive compensation package and benefits, including health benefits and flexible working arrangements. Samsara fosters a culture of rapid career development and encourages employees to make a real-world impact.

Requirements

• Bachelor's degree in Engineering, Operations Management, Computer Science, or a related field
• 8+ years of experience in business operations with technology implementations
• Technical Fluency with AI Tools and Platforms: Hands-on experience with AI tools and platforms used in customer support (e.g., NLP, machine learning)
• AI Program/Transformation experience: Hands-on experience supporting or driving transformational AI efforts
• Strong analytical, communication, and project management skills, with the ability to translate complex concepts for varied audiences and drive organizational change, especially in introducing and scaling new technologies across teams
• Demonstrated ability to focus on project details while maintaining a strategic view, adept at managing both granular tasks and big-picture change

Responsibilities

• Collaborate on the AI business needs across 9 business orgs, defining solutions (AI applications), building business cases to support this work, and measuring the value of this work
• Create internal products that solve specific user (internal team) problems, e.g., building "low-hanging fruit" like GPTs and Gems based on business needs
• Focus on driving adoption and value creation across functions, which aligns with AI product success
• Coordinate across multiple functions, manage senior stakeholders, ensure delivery, and track metrics
• Act as glue for AI Champions and connect ideas to delivery vehicles, spread throughout Business Technology
• Activate passion within the AI Champion Network for AI applications and inspire use cases
• Work with AI Champions across the business to identify, refine and prioritize high-value AI opportunities across non-R&D functions (e.g., Marketing, Sales, Operations, HR, Finance)
• Develop and articulate a clear vision for AI adoption within each function
• Define and develop AI-powered solutions, including internal applications, tools (e.g., GPTs, Gems), and processes, to address business needs
• Work with AI Champions to research, demo and understand feasibility of AI solutions in functional groups
• Build robust business cases for AI initiatives, including value drivers, ROI analysis, and success metrics
• Partner closely with functional leaders and AI champions to gather requirements, ensure alignment, and drive adoption of AI solutions
• Provide oversight to AI deployment initiatives on Functional Roadmaps
• Track progress against key metrics and ensure successful outcomes
• Effectively communicate with stakeholders at all levels of the organization, providing updates on progress, managing expectations, and addressing concerns
• Maintain a strong understanding of AI technologies and trends
• Identify opportunities to leverage emerging AI capabilities to drive further value
• Foster a culture of AI enthusiasm and innovation by activating and supporting a network of AI champions across the organization
• Act as an AI advocate & educate and influence stakeholders on AI’s strategic benefits, building awareness and securing buy-in for projects
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Preferred Qualifications

• Advanced Degree: A Master’s degree in a relevant field, such as Data Science, Engineering, or Operations Management
• Experience in B2B SaaS ecosystems
• Experience with hardware and software solutions

Benefits

• Competitive total compensation package
• Employee-led remote and flexible working
• Health benefits
• Samsara for Good charity fund