Alliances Operations Analyst

Summary

Join Glia's Alliances team as an Alliances Operations Analyst. You will be responsible for creating and maintaining dashboards, contributing to operational projects enhancing GTM team efficiency, and assisting with deals involving partner products. This role requires strong analytical skills, proficiency in BI tools, and experience with Salesforce CRM. You will work with internal stakeholders and partner representatives to ensure smooth operations. The ideal candidate possesses strong problem-solving skills and thrives in a fast-paced environment. Glia offers competitive benefits, including stock options, professional development support, and team events.

Requirements

• 1-4 years of experience in business analytics
• Proficiency with BI tools such as Tableau and Looker
• Advanced skills in Google Sheets / Excel
• Familiarity with Salesforce CRM
• Strong analytical skills and attention to detail with a focus on data accuracy
• Strong problem-solving skills and ability to think critically
• Experience in creating and maintaining dashboards and reports
• Ability to manage multiple projects and prioritize tasks effectively
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced and dynamic work environment
• Capability to work independently and as part of a team
• Advanced Proficiency in English Language Required

Responsibilities

• Build and evolve key reporting for the leadership team – develop new (and improve existing) dashboards and reports that analyze Glia’s partner programs using a combination of BI tools and Google Sheets
• Ensure accurate reporting and analytics and work closely with stakeholders to address any data integrity issues
• Conduct regular analysis of partner performance metrics and provide insights to drive strategic decision-making
• Maintain and update partner-related data in Salesforce CRM and other relevant systems
• Support projects within the Alliances team such as rollout of new operational changes and data quality initiatives
• Assist in the development and implementation of processes to streamline partner operations
• Collaborate with cross-functional teams to identify and resolve operational bottlenecks
• Provide administrative support for partner-related activities; assist with pipeline tracking, quoting, and deal processing for sales that include partner products
• Maintain internal tools and dashboards that support GTM operations for partner products re-sold by Glia: quoting and pricing tools, pipeline trackers, etc

Benefits

• Stock Options and Competitive Salary
• Professional development support (trainings, courses, conferences, books, etc)
• Access to all the latest tools and equipment you’ll need
• Sports compensation
• Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
• Generous referral bonuses