Amazon FBA Operations Manager

Summary

Join Stylia Beauty, a trendsetting beauty brand on Amazon, as their dynamic Amazon FBA Operations Manager. This 7-figure brand seeks a leader to manage and mentor a virtual assistant team, streamline operations, innovate new product launches, optimize listings, and troubleshoot issues. Reporting directly to the founder, you will be responsible for overseeing inventory, design, PPC, and team growth. This full-time, remote position requires at least 3 years of Amazon FBA experience, proven team leadership, and advanced Excel skills. The ideal candidate will possess strong analytical skills and a passion for driving efficiency and innovation within the beauty industry.

Requirements

• A minimum of 3 years' experience in effectively managing and expanding Amazon FBA account(s) through the Amazon Seller Central platform
• A proven track record in leading and mentoring a small-to-medium team dedicated to Amazon account management (aspects like product development, launch, inventory, marketing, graphic design, PPC and social media)
• Advanced Excel skills and familiarity with project management platforms such as Asana, Slack, and Google Drive
• Experience with hiring and building teams
• Proficiency in using Seller Support, Brand Registry, and Amazon 3rd party tools (e.g., ScaleInsights, DataDive, Helium 10, H10, Datarova, JungleAce)
• In-depth understanding of Amazon Marketplace policies, regulatory requirements, and best practices
• Expertise in devising and implementing Standard Operating Procedures (SOPs) and processes
• Strong analytical and critical thinking skills, demonstrating sound judgement in problem-solving and decision-making

Responsibilities

• Manage & Mentor – Lead our virtual assistant team, supporting daily operations across inventory, design, and PPC (bi-weekly meetings with PPC team, ensuring they hit KPIs and consistently optimize performance)
• Streamline & Scale – Develop and refine scalable processes and SOPs to ensure operational excellence, as well as building the team by hiring more
• Innovate & Launch – Drive new product research, development, and launches, working closely with our sourcing team
• Optimize & Test – Work with our graphic design team to A/B test listing keywords and images, leveraging tools like Helium 10, DataDive, Scale Insights, DataRova, and Amazon reports (POE/SQP)
• Troubleshoot & Resolve – Collaborate with Amazon Support and Brand Registry to fix listing and account health issues
• Analyze & Improve – Deliver performance reports with actionable insights to fuel continuous improvement
• Coordinate & Optimize – Work closely with the inventory team to maintain optimal stock levels and enhance inventory processes

Preferred Qualifications

• Experience with the beauty industry
• Experience in launching/ranking new products on Amazon
• Experience with Instagram/TikTok influencers and the TikTok platform

Benefits

• Earn a monthly salary of $3,500 - $4,000*
• Fully remote
• Potential for salary growth as you expand your skills and responsibilities
• PTO: 20 days of vacation per year + 5 days of sick leave