Channel Manager

Summary

Join our team as an experienced Amazon Channel Manager to lead and optimize our Amazon strategy. Collaborate closely with our Amazon agency and internal teams to manage key programs, including Subscribe & Save, customer acquisition, and advertising. You will oversee inventory, fulfillment, and brand protection initiatives, working cross-functionally to ensure efficient operations and brand integrity. This role requires strong project management, analytical skills, and a deep understanding of Amazon operations. The position offers a competitive salary, remote or hybrid work options (Utah preferred), and a comprehensive benefits package. This full-time position reports to the Chief Strategy and Transformation Officer.

Requirements

• 5+ years of experience managing Amazon accounts, preferably within an e-commerce or CPG brand
• Strong understanding of Amazon Seller Central, FBA, forecasting, advertising, and brand protection programs
• Experience working with external agencies and cross-functional teams to execute strategic initiatives
• Excellent analytical skills with the ability to interpret data and drive decision-making
• Highly organized with strong project management and problem-solving skills
• Proficient in tools like Amazon Brand Analytics, Helium 10, or similar

Responsibilities

• Lead weekly calls with our Amazon agency, ensuring alignment on key initiatives and performance goals
• Oversee key programs, including Subscribe & Save, customer acquisition, and advertising strategy
• Monitor and optimize key performance metrics to drive growth and efficiency
• Work with internal teams and our Amazon agency to implement special marketing initiatives and high-visibility placements
• Review and manage Amazon sales forecasts to ensure accurate inventory planning
• Approve and oversee inventory order requests from our Amazon agency
• Manage the Amazon inventory ordering process and ensure timely fulfillment through our 3PL warehouse system
• Streamline the shipment approval process to improve efficiency and maintain optimal stock levels
• Develop and execute a strategy for managing third-party seller inventory and branded product transitions
• Oversee the implementation of brand protection initiatives, such as Amazon Transparency
• Work cross-functionally to combat unauthorized third-party resellers and protect brand integrity
• Partner with internal teams to analyze customer profitability and plan promotional strategies, including major events like Prime Day
• Work with Marketing to manage creative assets for Amazon listings and storefront updates, ensuring alignment with advertising and marketing goals
• Maintain and optimize ad creative resources for seamless execution across campaigns

Benefits

• Paid time off (flexible)
• Paid holidays
• Insurance: Health, dental & vision
• 401(k) + Company match
• Free product allowance